At a Glance
- Tasks: Make high-volume outbound calls to re-engage existing US customers and drive sales.
- Company: Join a vibrant contact centre in Sheffield, specialising in health and lifestyle brands.
- Benefits: Enjoy a competitive salary, commission structure, 31 holidays, and fun perks like free fruit.
- Other info: Work from 5:30 PM to 2:00 AM with flexible days off and performance incentives.
- Why this job: Be part of a dynamic team that celebrates success and offers career growth opportunities.
- Qualifications: 2+ years of outbound sales experience and strong communication skills are essential.
The predicted salary is between 28000 - 30000 £ per year.
Overview
Job Title: Outbound Sales Agent (UK)
Location: Sheffield, UK (fully office-based)
Working hours: Between 8:00 AM – 8:00 PM, Mon – Fri; 9:00 AM - 6:30 PM, Sat – Sun (rota basis)
Are you an experienced sales agent looking to work in a Sheffield City Centre based contact centre specialising in health, wellness and lifestyle brands and products?
We’re on the lookout for energetic, persuasive, and customer-focused outbound Sales Agents to join our expanding UK sales team. If you\\u2019re passionate about connecting with people, have a natural flair for conversation, and thrive in a fast-paced, target-driven environment — this one’s for you.
You’ll be working with warm leads across the UK market — customers who’ve previously purchased from us but haven’t been active in a while, customers with current subscriptions to our brands and abandoned carts. Your mission? Reignite their interest, build relationships, and drive sales by offering real value — no robotic scripts, just real conversations about our brands and products.
Key Responsibilities
- Make high-volume outbound calls to existing UK-based customers who’ve previously engaged with our brand either online or via phone.
- Building trust and rapport through authentic, value-driven conversations whilst delivering top quality service.
- Understand customer needs through effective questioning, active listening and recommending the right products.
- Own your pipeline — manage accounts, track activity, and spot opportunities to grow revenue amongst your customers.
- Hit and exceed personal and team-based sales targets.
- Feed insights and objections back to the wider sales team and management to refine our strategies.
- Stay organized and accurate when using our CRM and systems.
- Have a strong knowledge of all products and services we offer to customers across our brands.
What We’re Looking For
- 2+ years of outbound phone-based sales experience.
- Strong relationship-building and communication skills whilst remaining professional and personable.
- Comfortable selling without a script and handling objections with confidence.
- Fluent, professional English and a confident phone presence.
- Motivated, resilient, and coachable — especially when the day gets tough.
- Tech-savvy with solid CRM/data entry skills to accurately process sales and information.
Salary & Working Hours
You will receive a basic salary of £26,250 per annum. The role comes with an uncapped commission structure.
You will work on a rota basis of hours between 8am – 8pm (Mon - Fri) and 9:00am till 6:30pm (Sat & Sun).
Why Join Us?
- Be part of a growing, high-energy team that actually celebrates wins
- Work in a culture that values performance, development, and fun
- Career growth into senior roles or campaign strategy work
- 31 Holidays (including bank holidays)
- Overtime offered at an increased rate of pay
- One free product each month
- Office based kitchen providing free fruit, snacks and beverages.
- Perkbox access — our employee discount and reward programme
- City centre based location with excellent transport links for both bus and train within a 5 minute walk
- Performance incentives
Outbound Sales Agent in Sheffield employer: Unity Connect
Join a vibrant and dynamic team in the heart of Sheffield, where your sales skills can truly shine. We offer a supportive work culture that celebrates achievements, prioritises employee development, and provides ample opportunities for career advancement. With competitive salaries, performance incentives, and a range of perks including free refreshments and an employee discount programme, this is an excellent place to grow both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Outbound Sales Agent in Sheffield
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Outbound Sales Agent at Unity Connect, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Unity Connect. Tailor your message to explain why you’re drawn to them and how you can contribute as a Outbound Sales Agent. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Outbound Sales Agent in Sheffield
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Unity Connect:When writing your cover letter, make sure to tailor your message specifically for Unity Connect. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Unity Connect
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Unity Connect that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Unity Connect that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Unity Connect’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
