At a Glance
- Tasks: Deliver exceptional customer service while ensuring a safe and secure environment.
- Company: Join a dynamic team focused on excellence in security and customer experience.
- Benefits: Enjoy a competitive salary, health perks, and recognition awards.
- Other info: Collaborative work environment with opportunities for growth and development.
- Why this job: Make a real difference in creating a welcoming and secure space for everyone.
- Qualifications: Experience in security management and a passion for customer service.
The predicted salary is between 57000 - 57000 € per year.
Contracted Hours: 50 hours per week Mon to Friday
Salary: £57,000 per annum
In return as our Security Manager, we offer the below salary and benefits:
- Virtual GP
- Employee Assistance Programme
- Group Life Assurance
- Cycle to Work Scheme
- Company Sick Pay Scheme
- Long Service Awards
- Recognition Awards
- Discount Platform
You will support the delivery of a truly exceptional customer journey for both staff and visitors. To achieve this, you will be/become well versed in the processes and practices of a Security Manager professional. Excellence in customer service will be at the heart of the role. You will be part of a well-drilled security operation.
To ensure synergy across our service providers, we work with a 'one team' approach to successfully deliver an excellent customer journey. In this role, you will work closely with cleaning, maintenance and Front of House teams in order to provide an environment which is welcoming and relaxed yet safe and secure at all times.
Responsibilities:
- Deliver outstanding customer service to staff and visitors
- Take an active interest in, and give commitment to the client and tenants
- Ensure that the environment and service is truly excellent and beyond expectation
- Promote the client, tenants and other service providers positively to all you come in contact with throughout the customer journey
- Be flexible and adaptable to all tasks or challenges
- Ensure complete client/tenant/other service provider confidentiality; protecting people and information is paramount
- Where applicable: appropriate use of CCTV/access control and any other electronic management system, and completion of reports and documentation in a timely fashion
- Ensure that all Health and Safety and Environmental procedures are followed and do not undertake any activity which could breach the SIA or other relevant regulations
Security Manager employer: UniTrust
As a Security Manager with us, you will join a dynamic team dedicated to delivering exceptional customer service in a safe and secure environment. Our company fosters a supportive work culture that prioritises employee well-being, offering benefits such as a Virtual GP, Employee Assistance Programme, and recognition awards. Located in a vibrant area, we provide ample opportunities for professional growth and development, ensuring that your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Security Manager
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and security management. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating how your experience aligns with the role of Security Manager and how you can contribute to an exceptional customer journey.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Security Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Security Manager role. Highlight your experience in customer service and security operations, as these are key to delivering that exceptional customer journey we’re after.
Craft a Compelling Cover Letter:Your cover letter should reflect your passion for security and customer service. Use it to showcase how your skills align with our 'one team' approach and how you can contribute to a safe and welcoming environment.
Showcase Relevant Experience:When filling out your application, don’t forget to mention any relevant experience with health and safety procedures or working with service providers. We want to see how you’ve successfully collaborated in past roles!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at UniTrust
✨Know Your Security Basics
Make sure you brush up on the key responsibilities of a Security Manager. Understand the importance of customer service in security roles, and be ready to discuss how you can deliver an exceptional experience for both staff and visitors.
✨Showcase Teamwork Skills
Since this role involves working closely with cleaning, maintenance, and Front of House teams, be prepared to share examples of how you've successfully collaborated with others in previous positions. Highlight your ability to work within a 'one team' approach.
✨Demonstrate Flexibility
The job requires adaptability to various tasks and challenges. Think of specific instances where you've had to adjust quickly to changing situations and how you managed to maintain high standards of service during those times.
✨Understand Health and Safety Protocols
Familiarise yourself with relevant health and safety regulations, as well as SIA guidelines. Be ready to discuss how you ensure compliance in your work and how you would handle any potential breaches to keep everyone safe.
