At a Glance
- Tasks: Conduct foot patrols, screen entries, and ensure safety at events.
- Company: Join Unitrust, a diverse and inclusive employer.
- Benefits: Enjoy competitive pay, virtual GP, and wellness programmes.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be the frontline hero ensuring safety and security in a vibrant park.
- Qualifications: Must be physically fit with strong problem-solving skills.
The predicted salary is between 30000 - 31000 £ per year.
Benefits:
- Virtual GP
- Employee Assistance Programme
- Group Life Assurance
- Personal Pension
- Cycle to Work Scheme
- Tech Scheme
- Company Sick Pay Scheme
- Long Service Awards
- Recognition Awards
- Comprehensive Training
- Discount Platform
- Wellbeing Platform
- Living Wage Foundation Service Provider
Key Information:
- Location – Chiswick
- Rate - £14.87 per hour
- Shifts – 8 shifts per month
Core Duties:
- Conduct rotational foot patrols around the full site, perimeter, car parks, landscaped gardens, lakeside paths, meeting areas, shops and cafes.
- Screen vehicle and pedestrian entry and exit points, providing directions where required and welcoming people to the park.
- Provide a safe and secure environment for events, sports, and entertainment taking place on the events plaza.
- Conduct regular security and health & safety equipment operability checks such as intruder alarms, defibs, first aid kits, fire alarms, intercoms, security doors.
- Respond to incidents as per SOPs and follow the directions of the Duty Shift Manager, Security Manager and Deputy Security Manager as required.
- Conduct periodic vehicle, personnel, and site searches when required.
- Project a welcoming, positive attitude in order to deliver a 5-star security and customer service experience, politely interacting with guests on the park to give directions, answer queries and refer them to others if unable to answer.
- Think on feet to solve problems during difficult interactions with the public to defuse and escape conflicts using soft skills, diplomacy and street smarts to bring security incidents to amicable resolution and escort people off the park.
- Occasionally assist and support other operations departments in keeping the park highly presentable and smart, such as picking up litter and reporting maintenance if discovered on patrol.
- Maintain a smart and presentable appearance at all times, a high visible presence to deter hostile intent, and high levels of observation skills to spot when things don’t look right.
Skills:
- Sound technical and IT knowledge to operate patrol scanners, personal radios, body worn cameras, entry/exit gates.
- Must be physically fit and active.
- Required to walk around the park and stand at static posts for 12 hours a day.
Unitrust is an Equal Opportunities employer and welcomes applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Please note, any job offered is subject to satisfactory pre-employment and five year work history security vetting checks according to BS 7858:20.
Security - Dedicated Contract Support Officer employer: UniTrust
Contact Detail:
UniTrust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security - Dedicated Contract Support Officer
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Unitrust. Check out their social media and website to see what they value. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of a Dedicated Contract Support Officer. Remember, they want to see how you can keep the park safe and welcoming!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. First impressions matter, especially in security roles where professionalism is key. Plus, it shows you take the opportunity seriously!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Security - Dedicated Contract Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background fits with the role of a Dedicated Contract Support Officer, so don’t hold back on showcasing your security experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let us know what excites you about working with us at Unitrust.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at UniTrust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Dedicated Contract Support Officer. Familiarise yourself with the core duties like conducting patrols and responding to incidents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Soft Skills
Since this role involves interacting with the public, be prepared to discuss your soft skills. Think of examples where you've successfully defused conflicts or provided excellent customer service. Highlighting these experiences will demonstrate your ability to handle difficult situations with diplomacy.
✨Dress the Part
Appearance matters in security roles. Dress smartly for your interview to reflect the professional image expected in the job. A neat and presentable look not only shows respect for the interviewers but also aligns with the high standards of the position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice responses to potential situations you might face on the job, such as how you'd handle a security breach or assist a lost guest. This preparation will help you think on your feet during the interview.