At a Glance
- Tasks: Ensure safety and security while delivering excellent customer service to staff and visitors.
- Company: Join a leading security firm committed to diversity and inclusion.
- Benefits: Enjoy competitive pay, virtual GP access, and comprehensive training.
- Other info: Flexible shifts with opportunities for career growth and personal development.
- Why this job: Make a real difference in a dynamic environment while developing valuable skills.
- Qualifications: No specific qualifications required; just a commitment to safety and service.
The predicted salary is between 14.9 - 14.9 £ per hour.
Location: Canary Wharf
Compensation
- Rate: £14.90 per hour
- Contracted Hours: 56 hours per week, 3 days, 3 nights, 3 off
Benefits
- Access to Virtual GP
- Above industry standards Employee Assistance Programme
- Group Life Assurance
- Personal Pension
- Cycle to Work Scheme
- Tech Scheme
- Company Sick Pay Scheme
- Long Service Awards
- Recognition Awards
- Comprehensive Training
- Discount Platform
- Wellbeing Platform
Responsibilities
- Deliver outstanding customer service to staff and visitors
- Take an active interest in, and give commitment to the client
- Ensure that the environment and service is truly excellent and beyond expectation
- Promote the client, tenants and other service providers positively to all you come in contact with, throughout the customer journey
- Be flexible and adaptable to all tasks or challenges
- Be highly presentable, accountable; take responsibility and ownership for any tasks identified or allocated
- Ensure all contact, be it internal or external; by telephone, face to face or any other medium; is clear, courteous, polite, professional and respectful
- Ensure complete client/tenant/other service provider confidentiality; protecting people and information is paramount
- Appropriate use of CCTV/access control and any other electronic management system, and completion of reports and documentation in a timely fashion
- Be familiar with all Security and Emergency procedures on site and assist in the facilitation of their safe execution and practice
- All Assignment Instructions / Operations Manual or Standard Operating Procedures are to be reviewed, understood, and followed
- Embrace and deliver the bespoke training requirements, specific to contractual obligation or regulation
- Completion of rostered duties and all associated tasks or responsibilities to the highest possible standard
- Ensure that all Health and Safety and Environmental procedures are followed and do not undertake any activity which could breach the SIA or other relevant regulations
- To complete any other reasonable task as instructed by your line manager or other Senior Manager, either UniTrust or at the request of the Client and/or tenants
- To support internal and external audit processes from UniTrust Security representatives, Client/Tenant Representatives, the SIA, any other relevant body with a relevant interest and valid reason for inspection or compliance checks
- To act with integrity and in the best interests of the company in a safe, compliant, and ethical manner
- To be resilient to working in the most sensitive environments, always dealing with any conflict with a respectful and empathic approach
- Be prepared to manage a wide variety and diversity of scenarios, people, and challenges
- Assist in the induction, development, or ongoing training of new team members across the disciplines where appropriate
- Act in accordance with Company Policies and Procedures and our Code of Conduct
Specific Responsibilities
- Welcome and assist staff, clients, tenants, and visitors to the premises in a warm and courteous fashion maintaining excellence as a standard throughout the customer journey
- Work with all colleagues to ensure the integrity of security on the site
- Early identification and mitigation of any threats to persons, premises, or property, escalating where appropriate to do so
- Have an outstanding knowledge of the premises (inside and external) and able to assist staff, clients, tenants, and visitors with their queries
- Develop and maintain positive relationships with all staff, visitors, tenants, service providers and clients
- Have good knowledge of the local area to be able to answer queries regarding local transport links or services in the area
- Ensure the security of people, premises, and property, protecting the reputation of the client/tenants throughout
- Respond to alarms
- Ensure a safe and secure working environment for all
- Check identity and credentials of staff, contractors and visitors where required
- Record details of any suspected criminal activity on the premises (internal and external); commencing investigative procedures prior to onward reporting where necessary
- Carry out proactive patrols, internal & external, as directed by assignment instructions
Equal Opportunities
Unitrust is an Equal Opportunities employer and welcomes applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.
Please note, any job offered is subject to satisfactory pre-employment and five year work history security vetting checks according to BS 7858:2019.
Security Officer in London employer: UniTrust
At UniTrust, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. Located in the vibrant Canary Wharf, our Security Officers benefit from above industry-standard compensation and a comprehensive range of benefits, including access to a Virtual GP, a robust Employee Assistance Programme, and extensive training opportunities. Join us to be part of a team that values integrity, excellence, and the development of its members in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in London
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like UniTrust. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Officer candidates.
✨Directly Apply to UniTrust
Don’t forget to apply for the Security Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining UniTrust.
We think you need these skills to ace Security Officer in London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at UniTrust. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at UniTrust.
How to prepare for a job interview at UniTrust
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at UniTrust.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at UniTrust.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at UniTrust.
