Contract support officer

Contract support officer

Full-Time 30700 - 40700 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver security officer duties across various sites in London with a focus on customer service.
  • Company: Join Unitrust, an exciting security company with a strong client base in London.
  • Benefits: Enjoy competitive pay, virtual GP, employee assistance, and comprehensive training.
  • Other info: Flexible shifts, opportunities for growth, and a commitment to equal opportunities.
  • Why this job: Be part of a dynamic team, work at different locations, and make a real impact.
  • Qualifications: Excellent communication skills, reliability, and a valid SIA license required.

The predicted salary is between 30700 - 40700 £ per year.

Are you looking for an exciting opportunity to work in the Holborn area of London? We are currently seeking to recruit Contract Support Officers to join our team at Unitrust.

Benefits:

  • Virtual GP
  • Employee Assistance Programme
  • Group Life Assurance
  • Personal Pension
  • Cycle to Work Scheme
  • Tech Scheme
  • Company Sick Pay Scheme
  • Long Service Awards
  • Recognition Awards
  • Comprehensive Training
  • Discount Platform
  • Wellbeing Platform
  • Living Wage Foundation Service Provider

Key Information:

  • Location – London, Various Multiple sites in Greater and central London
  • Rate - £14.80
  • Shifts – 16 shifts per month (varied but will include days, nights & weekends)
  • Hours – Approx avg. 42 hours per week
  • Start Times: various as required.

Unitrust is looking to recruit reliable Contract Support Officers to deliver security officer duties across sites in London. Unitrust is an exciting security company with a large footprint of clients across London. Our colleagues are of the utmost importance to Unitrust, and we continue to grow our client base. We have strong relationships with our colleagues and clients, ensuring the best delivery service. The candidate we are looking for will enjoy working at different locations with different teams. You must enjoy working on your own initiative and have a keen interest in securing our client sites. The successful Contract Support Officers will be respectful, tactful and provide excellent customer service skills. The pay rate will depend on the site you work at, we are a member of the Living Wage Foundation.

Essential Skills:

  • Excellent communication skills, both written and verbal, with a confident and personable manner.
  • Exceptional customer service abilities, with a strong focus on providing outstanding experiences.
  • Reliability, trustworthiness, and punctuality in all responsibilities.
  • Ability to remain calm under pressure, multitask, and prioritise effectively.
  • Physically able to perform all duties associated with the role.
  • Computer confident, proficient in Microsoft Office programs.
  • Possess a valid SIA license.
  • First Aid at Work qualification.

Desirable Skills:

  • Previous security experience (desired but not essential).
  • Exposure to relevant Protective Security or Counter Terrorism Advice.
  • Prior experience in the security industry and/or within the hospitality or corporate sectors.
  • Familiarity with technologies used to detect security threats.
  • Enhanced communication, listening, and customer service skills or the ability to develop further in this field.

Requirements:

Under the BS7858 standard, we are required to check your work history for the past 5 years. Before applying, please consider if you would meet this requirement.

Equal Opportunities Statement:

Don’t miss out on this fantastic opportunity to join our team as a Dedicated Contract Support Officer! Unitrust is an Equal Opportunities employer and welcomes applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Please note any job offered is subject to satisfactory pre‑employment and five or ten year work history security vetting checks according to BS7858:2019.

Contract support officer employer: UniTrust

Unitrust is an exceptional employer located in the vibrant Holborn area of London, offering a supportive work culture that prioritises employee wellbeing and development. With comprehensive training, a range of benefits including a Virtual GP and Employee Assistance Programme, and a commitment to the Living Wage Foundation, Unitrust fosters a rewarding environment for Contract Support Officers to thrive while ensuring excellent service delivery across various sites in the city.

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Contact Details:

UniTrust Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Contract support officer

Tip Number 1

Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Contract Support Officer role. You never know who might have a lead or can put in a good word for you.

Tip Number 2

Get social! Follow Unitrust on LinkedIn and other platforms. Engage with their posts and share your thoughts. This shows your interest in the company and helps you stand out when applying through our website.

Tip Number 3

Prepare for interviews by practising common questions related to customer service and security. Think about scenarios where you've demonstrated reliability and excellent communication skills – these are key for a Contract Support Officer!

Tip Number 4

Stay flexible! Be open to various shifts and locations. Highlight your adaptability during interviews, as this is crucial for the role. Plus, it shows you're ready to jump in wherever needed!

We think you need these skills to ace Contract support officer

Excellent Communication Skills
Customer Service Skills
Reliability
Trustworthiness
Punctuality
Ability to Remain Calm Under Pressure
Multitasking

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Contract Support Officer role. Highlight your communication skills, customer service experience, and any relevant qualifications like your SIA license. We want to see how you fit into our team!

Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit for Unitrust. Don’t forget to mention your ability to work under pressure and your reliability.

Show Off Your Skills:In your application, be sure to showcase your exceptional customer service abilities and any previous security experience. We love candidates who can multitask and prioritise effectively, so let us know how you’ve done this in the past!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed by our team. Plus, you’ll find all the info you need about the role and our company!

How to prepare for a job interview at UniTrust

Know Your Role

Before the interview, make sure you understand the responsibilities of a Contract Support Officer. Familiarise yourself with the key skills mentioned in the job description, like communication and customer service. This will help you tailor your answers to show how you fit the role.

Showcase Your Experience

Even if you don’t have direct security experience, think about any relevant roles you've had. Highlight situations where you demonstrated reliability, customer service, or the ability to stay calm under pressure. Use specific examples to illustrate your points.

Prepare for Scenario Questions

Expect questions that assess how you would handle various situations on the job. Think about scenarios related to security duties or customer interactions. Practising your responses can help you feel more confident and articulate during the interview.

Ask Insightful Questions

At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or training opportunities.