At a Glance
- Tasks: Provide top-notch customer service and ensure safety at our client site.
- Company: Join a dynamic team at UniTrust, a leader in security services.
- Benefits: Enjoy competitive pay, 24/7 virtual GP, and comprehensive training.
- Other info: Flexible hours with opportunities for permanent roles and career growth.
- Why this job: Make a real difference by ensuring a safe environment for everyone.
- Qualifications: Must have basic security qualifications; first aid training is a plus.
The predicted salary is between 40000 - 50000 € per year.
Contracted Hours: Days, Monday - Friday. Average of 60hrs per week. 07:00 - 19:00
Benefits:
- Virtual GP
- 24/7 Employee Assistance Programme
- Group Life Assurance
- Workplace Pension
- Cycle to Work Scheme
- Tech Scheme
- Company Sick Pay Scheme
- Long Service Awards
- Recognition Awards
- Comprehensive Training
- Discount Platform
- Wellbeing Platform
Objective: To work as a Core Officer, providing a high level of customer service at our client site. Act as the first point of contact for all staff and visitors entering the building. Liaise with the client and stakeholders. Working alongside the wider Security Team and all service lines on site. Ensuring the protection of persons and property and thereby the provision of a safe and secure environment.
Duties:
- Conducting searches when required by both schedule and ad hoc.
- The maintenance of good order on site, including the protection of everyone therein against violent acts, abuse and accident.
- The protection of the client’s property against loss, theft, damage (including fire and water) and waste.
- The protection of private property belonging to the client, their staff and visitors against loss, theft and damage.
- Prevent offences against the law of the land, UniTrust disciplinary codes and policies and ensure all are brought to the attention of the management.
- Ensure basic fire precautions are in place and means of escape are clear.
- Undertake internal and external patrols and inspections in accordance with Assignment Instruction/SOP’s.
- Utilising the patrolling and reporting system where applicable.
- Working with the reception team to meet and greet visitors and ensure relevant security procedures are carried out.
- Some standing (for more than one hour) may be required.
- Escalating any issues security and maintenance related issues to the Facilities Team by detailed and accurate emails/incident reports.
- Production and administration of access cards for tenants, visitors and contractors for the access control system.
- Monitor, elevate and respond to alarms as required with the CCTV, Security & BMS systems.
- As a part of the Facilities Management Response Team, provide assistance with emergency procedures in accordance with instructions and training.
- Management of Contractors for the client and tenants.
- Liaising with tenants particularly during tenant’s fit out stage.
- Completing permit to work forms as required.
- Carry out escort duties for Contractors and some deliveries as required.
- Ensuring that no unauthorised persons are permitted in prohibited areas.
- Maintaining accurate records.
- Manage ad-hoc projects/tasks.
- Monitoring and responding to CCTV and intruder alarms.
- Liaison with the Building Services for out of hours service calls.
- Key Control and management of daily issues.
- General security duties and duties in line with the front of house role as requested by the Facilities Team.
- Monitoring, escalating and responding to e-mails from customers in a customer focused manner.
Person Specification:
Qualifications: Officers must have the Security Industry Training Organisation basic qualification or equivalent experience. First aid qualification is desired, but not essential, as training can be provided by the company. CCTV licence is required for this role.
Training: Officers must undergo a minimum of 4 days on site training.
Aptitudes and attitudes: Excellent literacy and communication skills, together with excellent verbal and written English. Possess a good telephone manner. Be computer literate, E-mail, Word and Excel. Carry and be capable of using all security equipment necessary to efficiently perform the duties required of a professional security officer.
Personal attributes: A consistently smart appearance in the uniform provided and required by UniTrust and its clients. Reliability, energetic, self-motivation and ability to use own initiative and work without supervision. Be able to cope with multiple tasks in a calm professional manner. Excellent timekeeping at all times. The ability, tact and diplomacy to deal with people at all levels including the client, the client’s tenants and visitors in all circumstances including emergencies and other times of stress. Self-confidence and an interest in self-development. An excellent level of physical fitness to enable the post holder to perform patrol and emergency response duties efficiently and effectively.
Other: The nature of the role is such that it is critical that the post holder has and will maintain an excellent record of attendance and timekeeping.
Unitech is an Equal Opportunities employer and welcomes applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Please note, any job offered is subject to satisfactory pre-employment and five or ten year work history security vetting checks according to BS 7858:2019.
Temp Core officer employer: Unitrust Protection Services
At UniTrust, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. Our comprehensive benefits package includes a 24/7 Employee Assistance Programme, extensive training opportunities, and recognition awards, all designed to foster a rewarding work environment. Located in a dynamic setting, our Core Officers play a vital role in ensuring safety and security while enjoying the potential for permanent employment and career advancement.
Contact Detail:
Unitrust Protection Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Temp Core officer
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company and its values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A good first impression can go a long way, especially in a role where appearance matters.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind.
We think you need these skills to ace Temp Core officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Core Officer role. Highlight your relevant experience in customer service and security, and don’t forget to mention any qualifications like your CCTV licence!
Show Off Your Communication Skills:Since this role requires excellent verbal and written English, ensure your application is clear and professional. Use proper grammar and spelling, and maybe even throw in a friendly tone to show off your personality!
Be Specific About Your Experience:When detailing your past roles, focus on specific tasks that relate to the job description. Mention any experience with security protocols, customer interactions, or emergency procedures to really stand out.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets seen by the right people, and you’ll find all the details you need to make your application shine!
How to prepare for a job interview at Unitrust Protection Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Core Officer. Familiarise yourself with the key duties like conducting searches, managing access control, and ensuring safety protocols. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
As the first point of contact for staff and visitors, excellent customer service is crucial. Prepare examples from your past experiences where you've successfully handled difficult situations or provided exceptional service. This will highlight your ability to remain calm and professional under pressure.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might be asked to explain how you would handle specific scenarios, so think about how you can convey information succinctly while also being approachable.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would respond in various situations. Think about potential emergencies or security breaches and how you would handle them. This will show that you can think on your feet and are ready for the challenges of the job.
