At a Glance
- Tasks: Lead and manage security contracts while ensuring top-notch service delivery.
- Company: Join a forward-thinking security firm with a commitment to excellence.
- Benefits: Enjoy 24/7 virtual GP, wellness programmes, and competitive pay.
- Other info: Great opportunities for career progression and professional development.
- Why this job: Make a real impact in security management and team leadership.
- Qualifications: 10+ years in security, with strong management and client-facing skills.
The predicted salary is between 50000 - 65000 £ per year.
Location: Head Office
Shift Pattern: Mon - Fri, part of an on call rota
Reporting to: Key Account Director
Benefits:
- Virtual GP 24/7
- Employee Assistance Programme
- Group Life Assurance
- Workplace Pension
- Cycle to Work Scheme
- Tech Scheme
- Company Sick Pay Scheme
- Long Service Awards
- Recognition Awards
- Comprehensive Training
- Discount Platform
- Wellbeing Platform
- Living Wage Foundation Service Provider
- Progression opportunities
Objective: To lead, manage and develop an established portfolio of security contracts in Central London. Responsible for the effective operational and administrative management of the service delivery of the portfolio of client contracts. Deliver an effective 1st class security service, lead a large team of officers and managers, support senior leadership in marketing, sales and tendering for new business.
Candidate Profile:
- Minimum 10 years demonstrable experience in the security industry (essential)
- Minimum 5 years in a senior management role (essential)
- Minimum 3 years managing multiple sites/contracts (essential)
- Industry recognised qualification (desirable)
- Valid SIA front‑line licence (essential)
- IOSH or similar qualified (essential)
- Proven management skills with ability to lead and motivate a team (essential)
- Excellent client facing skills (essential)
- Excellent time management, organisational and interpersonal, communication and customer service skills
- Experience writing and presenting risk reviews and business cases
- Proactive and professional approach to security
Duties:
- Operational management accountability for the allocated portfolio of contracts
- Liaise with clients to ensure KPIs and SLAs are met and exceeded
- Build positive relationships with client base through regular meetings and ongoing communications
- Create annual/quarterly strategic operational objectives for all allocated contracts/site leads
- Ensure all Unitrust and client policies and procedures are adhered to and reviewed regularly
- Lead and motivate security teams, ensuring ethos and core values of Unitrust and clients permeate roles
- Forge strong relationships with other service providers and stakeholders
- Ensure all issues and incidents are dealt with and reported in a timely, professional and efficient manner
- Manage administration and welfare of site security teams, including induction, continuation training, probation, objective setting during annual appraisals
- Review, update and contribute to improving standards and procedures for the company and clients
- Support senior management in writing and presenting tenders
- Actively support the company’s growth strategy and vision
- Proactively identify potential problems at an early stage and offer practical solutions
- Suggest improvements to operational efficiency and effectiveness
- Develop relationships with local Police and community forums
- Generate ideas and innovations, implement new security procedures where appropriate
- Develop teams and ensure training requirements are identified and training programmes implemented
- Promote and develop best practice working routines throughout security
- Attend networking events both inside and outside normal office hours
Main working days: Monday to Friday; hours required as needed
Equal Employment Opportunity: UniTrust is an Equal Opportunities employer and welcomes applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Job offers subject to satisfactory pre‑employment and five or ten year work history security vetting checks according to BS 7858:2019.
Strategic Account Manager employer: Unitrust Protection Services
UniTrust is an exceptional employer, offering a dynamic work environment in the heart of Central London where you can lead and develop a dedicated team while managing a diverse portfolio of security contracts. With comprehensive benefits including a 24/7 Employee Assistance Programme, extensive training opportunities, and a commitment to employee wellbeing, we foster a culture of recognition and growth, ensuring that our employees are supported both professionally and personally. Join us to be part of a forward-thinking company that values innovation and excellence in service delivery.
Contact Details:
Unitrust Protection Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Manager
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Strategic Account Manager. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Unitrust Protection Services. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Strategic Account Manager candidates.
✨Directly Apply to Unitrust Protection Services
Don’t forget to apply for the Strategic Account Manager role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Unitrust Protection Services.
We think you need these skills to ace Strategic Account Manager
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Unitrust Protection Services. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Unitrust Protection Services.
How to prepare for a job interview at Unitrust Protection Services
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Unitrust Protection Services.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Unitrust Protection Services.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Unitrust Protection Services.
