Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure safety and security at various sites while providing excellent customer service.
- Company: Join UniTrust Protection Services, a leading name in the security industry.
- Benefits: Earn £13.95 per hour with flexible shifts and training opportunities.
- Why this job: Make a difference by protecting people and property in a dynamic environment.
- Qualifications: Basic security qualification required; first aid training available.
- Other info: Great entry-level role with potential for career growth and development.
Overview
Unitrust Protection Services (UK) Ltd have an exciting opportunity available for a Security Contract Support Officer to join our team. Location: Various sites between Central London and West London. Rate: £13.95 average per hour. Contracted Hours: 42 hours and/or 16 Shifts Per Calendar Month (12 hrs per shift).
Responsibilities
- The maintenance of good order on site, including the protection of everyone therein against violent acts, abuse and accident.
- The protection of the client’s property against loss, theft, damage (including fire and water) and waste.
- The protection of private property belonging to the client, their staff and visitors against loss, theft and damage.
- Prevent offences against the law of the land, UniTrust disciplinary codes and policies and ensure all are brought to the attention of the management.
- Ensure basic fire precautions are in place and means of escape are clear.
- Undertake internal and external patrols and inspections in accordance with Assignment Instruction and SOPs.
- Working with the reception team meet and greet visitors and ensure relevant security procedures are carried out. Some standing (for more than one hour) may be required due to patrolling (where applicable).
- Escalating any issues security and maintenance related issues to building management team by detailed and accurate emailed reports.
- Production and administration of access pass cards for tenants and visitors for the access control system (where applicable).
- Monitor, escalate and respond to alarms as required with the CCTV, Security & BMS systems.
- Management of Contractors for the client and tenants. Liaising with tenants particularly during tenant’s fit out stage.
- Completing permit to work forms as required using client lead portals, software etc (where applicable).
- Carry our escort duties for Contractors and some deliveries as required.
- Ensuring that no unauthorised persons are permitted in prohibited areas.
- Maintaining an accurate records.
- Manage ad-hoc projects and requests as directed by the client or clients representative’s or Unitrust.
- Monitoring and responding to CCTV and intruder alarms.
- Liaison with the client maintenance team for out of hours works.
- Key Control and management of daily issues.
- General security duties and duties in line with the front of house role as requested by the client.
Qualifications
- Officers must have the Security Industry Training Organisation basic qualification or equivalent experience.
- First aid qualification is desired, but not essential, as training can be provided by company
Training
- Officers must undergo a minimum of 2 or 3 days on site training across each site.
- Aptitudes and attitudes
- Excellent literacy and communication skills, together with excellent verbal and written English
- Possess a good telephone manner
- Be computer literate, E-mail, Word and Excel.
- Carry and be capable or using all security equipment necessary to efficiently perform the duties required of a professional security officer.
Personal attributes
- A consistently smart appearance in the uniform provided and required by UniTrust and its clients.
- Reliability, energetic, self-motivation and ability to use own initiative and work without supervision. Be able to cope with multiple tasks in a calm professional manner.
- Excellent timekeeping at all times.
- The ability, tact and diplomacy to deal with people at all levels including the client, the client’s tenants and visitors in all circumstances including emergencies and other times of stress.
- Self-confidence and an interest in self-development.
- An excellent level of physical fitness to enable the post holder to perform patrol and emergency response duties efficiently and effectively.
Other
The nature of the role is such that it is critical that the post holder has and will maintain an excellent record of attendance and timekeeping.
Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.
Please note, any job offered is subject to satisfactory pre-employment and five or ten year work history security vetting checks according to BS 7858:2019
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
- Industries: Security and Investigations
Referrals increase your chances of interviewing at Unitrust Protection Services by 2x
Get notified about new Support Officer jobs in London, England, United Kingdom.
London, England, United Kingdom
#J-18808-Ljbffr
Security Contract Support Officer employer: Unitrust Protection Services
Contact Detail:
Unitrust Protection Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Contract Support Officer
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues in the security industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research common interview questions for security roles and practice your responses. Show them you’re not just about keeping the peace but also about being proactive and professional.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the UniTrust team!
We think you need these skills to ace Security Contract Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Security Contract Support Officer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about security and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects your literacy and verbal skills. We appreciate clear and professional writing, so double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Unitrust!
How to prepare for a job interview at Unitrust Protection Services
✨Know Your Responsibilities
Familiarise yourself with the key responsibilities of a Security Contract Support Officer. Understand the importance of maintaining order, protecting property, and ensuring safety protocols are followed. This will help you demonstrate your knowledge and readiness during the interview.
✨Showcase Your Communication Skills
Since excellent communication is crucial in this role, practice articulating your thoughts clearly. Be prepared to discuss how you've effectively communicated in past roles, especially in high-pressure situations. This will show that you can handle the demands of the job.
✨Demonstrate Your Initiative
Highlight instances where you've taken initiative in previous roles. Whether it was improving security measures or handling emergencies, showcasing your proactive approach will resonate well with the interviewers, as they value self-motivation and reliability.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle stressful situations. Think of examples from your past experiences where you successfully managed similar challenges, and be ready to explain your thought process.
