At a Glance
- Tasks: Provide first line security for a high-profile residential property near Hyde Park.
- Company: Join Unitrust, a company committed to diversity and equal opportunities.
- Benefits: Enjoy competitive pay, virtual GP, wellness platforms, and comprehensive training.
- Why this job: Make a real impact in a unique environment while developing your skills.
- Qualifications: Valid SIA license and excellent communication skills required.
- Other info: Flexible shifts with opportunities for career growth and teamwork.
The predicted salary is between 13 - 17 Β£ per hour.
Location: Hyde Park
Contracted Hours: 12 hour shifts, four on, four off, days, nights and weekends.
Pay Rate: Β£16.99 per hour
In return as our Security Concierge, we offer the below benefits:
- Virtual GP
- Employee Assistance Programme
- Group Life Assurance
- Personal Pension
- Cycle to Work Scheme
- Tech Scheme
- Company Sick Pay Scheme
- Long Service Awards
- Recognition Awards
- Comprehensive Training
- Discount Platform
- Wellbeing Platform
Responsibilities
- To provide first line security for a unique, high profile residential property near Hyde Park.
- Working in tandem with several stakeholders, ensuring a seamless operation across the building whilst maintaining a secure environment.
- Be communicable and engaging with the ability to adapt your style to suit each stakeholder interaction.
- Be flexible and adaptable to all tasks or challenges, working in partnership with other service lines within the property.
- Be highly presentable, accountable; take responsibility and ownership for any tasks identified or allocated.
- Ensure all contact, be it internal or external; by telephone, face to face or any other medium; is clear, courteous, polite, professional and respectful.
- Ensure complete client/tenant/other service provider confidentiality; protecting people and information is paramount.
- Monitoring and use of the physical security arrangements, including access control, CCTV and alarm systems in situ.
- To complete any and all paperwork, including but not limited to a DOB, incident report forms, visitor records and any event bespoke requirements.
- All assignment instructions / operations manual or standard operating procedures, including any client led instructions are to be reviewed, understood, and adhered to.
- To complete any other reasonable task as instructed by Unitrust management or a client representative.
- To act with integrity and in the best interests of the company in a safe, compliant, and ethical manner.
- To be resilient to working in the most sensitive environments, always dealing with any conflict with a respectful and empathic approach.
- Be prepared to manage a wide variety and diversity of scenarios, people, and challenges.
- Assist in the induction, development, or ongoing training of new team members across the disciplines where appropriate.
- Act in accordance with company policies and procedures and our code of conduct.
Essential Skills
- Valid SIA license - SG/DS or CP.
- Excellent oral, written communication skills, interpersonal skills, and confidence.
- Fluency in English and French would be beneficial but not essential.
- Exceptional customer service skills.
- Reliable, trustworthy, and punctual.
- Physically able to conduct all responsibilities associated with the roles documented.
- Computer literate and confident with the use of Microsoft Office programmes.
- Demonstrate an awareness of security threats which remain relevant and up to date in the context of the current environment.
- Flexibility regarding working practices, hours and responsibilities.
Donβt miss out on this fantastic opportunity to join our team as a Security Concierge! Unitrust is an Equal Opportunities employer and welcomes applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Please note, any job offered is subject to satisfactory pre-employment and five year work history security vetting checks according to BS 7858:2019.
Security Concierge employer: Unitrust Protection Services
Contact Detail:
Unitrust Protection Services Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Security Concierge
β¨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work in high-profile residential properties. A friendly chat can lead to insider info about job openings or even a referral.
β¨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, be ready to discuss your experience and how it aligns with the role of a Security Concierge.
β¨Tip Number 3
Be proactive! If you see a job listing that excites you, donβt just apply through the usual channels. Visit our website, check for any additional application tips, and make sure your application stands out!
β¨Tip Number 4
Prepare for the interview! Research common questions for security roles and practice your responses. Highlight your customer service skills and adaptability, as these are key for a Security Concierge position.
We think you need these skills to ace Security Concierge
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Security Concierge role. Highlight your relevant experience, especially in security and customer service, and donβt forget to mention your SIA license!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why youβre the perfect fit for our team. Be engaging and personable β we love that!
Showcase Your Flexibility: Since the role involves varied shifts and responsibilities, emphasise your flexibility and adaptability in your application. Share examples of how you've successfully managed diverse tasks in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Itβs the best way for us to receive your application and get you on board as our next Security Concierge!
How to prepare for a job interview at Unitrust Protection Services
β¨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Concierge. Familiarise yourself with the job description and think about how your skills align with the requirements. This will help you answer questions confidently and show that you're genuinely interested in the role.
β¨Showcase Your Communication Skills
As a Security Concierge, you'll need to interact with various stakeholders. During the interview, demonstrate your excellent oral and written communication skills. Practice articulating your thoughts clearly and politely, as this will reflect your ability to engage effectively with clients and team members.
β¨Prepare for Scenario-Based Questions
Expect to be asked about how you'd handle specific situations, especially those involving security threats or customer service challenges. Think of examples from your past experiences where you've successfully managed similar scenarios. This will showcase your problem-solving skills and adaptability.
β¨Dress to Impress
First impressions matter, especially in a role that requires a high level of professionalism. Dress smartly for your interview to reflect the presentable image expected of a Security Concierge. This shows that you take the opportunity seriously and are ready to represent the company well.