At a Glance
- Tasks: Provide top-notch security and customer service at our client site.
- Company: Join a leading security firm with a commitment to excellence.
- Benefits: Flexible hours, competitive pay, training, and wellness programmes.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be the first line of defence while gaining valuable experience in security.
- Qualifications: Security qualification required; first aid and CCTV licence preferred.
Rate: £13.45 per hour
Contracted Hours: Flexible working, mixture of days and nights covering Monday - Sunday as required (minimum of 12 hours per month)
What’s in it for you?
- Virtual GP
- Employee Assistance Programme
- Group Life Assurance
- Personal Pension
- Cycle to Work Scheme
- Tech Scheme
- Company Sick Pay Scheme
- Long Service Awards
- Recognition Awards
- Comprehensive Training
- Discount Platform
- Wellbeing Platform
- Living Wage Foundation Service Provider
Objective
To work as a DCSO Officer, providing a high level of customer service at our client site. Act as the first point of contact for all staff and visitors entering the building. Liaise with the client and stakeholders. Working alongside the wider Security Team and all service lines on site. Ensuring the protection of persons and property and thereby the provision of a safe and secure environment.
Duties
- The maintenance of good order on site, including the protection of everyone therein against violent acts, abuse and accident.
- The protection of the client’s property against loss, theft, damage (including fire and water) and waste.
- The protection of private property belonging to the client, their staff and visitors against loss, theft and damage.
- Prevent offences against the law of the land, UniTrust disciplinary codes and policies and ensure all are brought to the attention of the management.
- Ensure basic fire precautions are in place and means of escape are clear.
- Undertake internal and external patrols and inspections in accordance with Assignment Instruction/SOP’s.
- Utilising the patrolling and reporting system where applicable.
- Working with the reception team meet and greet visitors and ensure relevant security procedures are carried out.
- Some standing (for more than one hour) may be required.
- Escalating any issues security and maintenance related issues to the Facilities Team by detailed and accurate emails/incident reports.
- Production and administration of access cards for tenants, visitors and contractors for the access control system.
- Monitor, elevate and respond to alarms as required with the CCTV, Security & BMS systems.
- As a part of the Facilities Management Response Team, provide assistance with emergency procedures in accordance with instructions and training.
- Management of Contractors for the client and tenants.
- Liaising with tenants particularly during tenant’s fit out stage.
- Completing permit to work forms as required.
- Carry out escort duties for Contractors and some deliveries as required.
- Ensuring that no unauthorised persons are permitted in prohibited areas.
- Maintaining accurate records.
- Manage ad-hoc projects/tasks.
- Monitoring and responding to CCTV and intruder alarms.
- Liaison with the Building Services for out of hours service calls.
- Key Control and management of daily issues.
- General security duties and duties in line with the front of house role as requested by the Facilities Team.
Person Specification
Qualifications
- Officers must have the Security Industry Training Organisation basic qualification or equivalent experience.
- First aid qualification is desired, but not essential, as training can be provided by the company.
- CCTV licence is required for this role.
Training
Officers must undergo a minimum of 4 days on site training.
Aptitudes and attitudes
- Excellent literacy and communication skills, together with excellent verbal and written English.
- Possess a good telephone manner.
- Be computer literate, E-mail, Word and Excel.
- Carry and be capable of using all security equipment necessary to efficiently perform the duties required of a professional security officer.
Personal attributes
- A consistently smart appearance in the uniform provided and required by Unitrust and its clients.
- Reliability, energetic, self-motivation and ability to use own initiative and work without supervision.
- Be able to cope with multiple tasks in a calm professional manner.
- Excellent timekeeping at all times.
- The ability, tact and diplomacy to deal with people at all levels including the client, the client’s tenants and visitors in all circumstances including emergencies and other times of stress.
- Self-confidence and an interest in self-development.
- An excellent level of physical fitness to enable the post holder to perform patrol and emergency response duties efficiently and effectively.
Other
The nature of the role is such that it is critical that the post holder has and will maintain an excellent record of attendance and timekeeping.
Unitrust is an Equal Opportunities employer and welcomes applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.
Please note, any job offered is subject to satisfactory pre-employment and five or ten year work history security vetting checks according to BS 7858:2019.
Dedicated Contract Security Officer in Milton Keynes employer: Unitrust Protection Services
Unitrust is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to flexible working hours, comprehensive training, and a supportive work culture, employees can thrive in their roles while enjoying benefits such as a virtual GP, employee assistance programmes, and long service awards. Located in a dynamic environment, Unitrust fosters a sense of community and recognition, making it an ideal place for those seeking meaningful and rewarding employment in the security sector.
Contact Details:
Unitrust Protection Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Dedicated Contract Security Officer in Milton Keynes
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and mission. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. The more comfortable you are with your answers, the more confident you’ll feel during the actual interview.
✨Tip Number 3
Dress the part! Make sure you’re looking sharp and professional for your interview. A smart appearance can make a great first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in the interviewer’s mind. Plus, it’s a great chance to reiterate your interest in the role.
We think you need these skills to ace Dedicated Contract Security Officer in Milton Keynes
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Dedicated Contract Security Officer role. Highlight your relevant experience and skills that match the job description, like customer service and security protocols.
Show Off Your Communication Skills:Since excellent literacy and communication skills are key for this role, ensure your application is clear and well-structured. Use proper grammar and spelling to demonstrate your attention to detail.
Be Professional and Personable:Remember, you’ll be the first point of contact for staff and visitors. Showcase your ability to handle situations with tact and diplomacy in your application. A friendly tone can go a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Unitrust Protection Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Dedicated Contract Security Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the duties listed, such as maintaining order on site and liaising with clients.
✨Showcase Your Communication Skills
As this role requires excellent communication, be prepared to demonstrate your verbal and written skills during the interview. Practice answering questions clearly and confidently, and consider sharing examples of how you've effectively communicated in past roles, especially in high-pressure situations.
✨Dress the Part
First impressions matter! Make sure to dress smartly and professionally for your interview. A neat appearance not only reflects your respect for the role but also aligns with the expectations of being a security officer who represents the company and its clients.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations related to security and customer service. Think of scenarios where you had to deal with difficult situations or emergencies, and be ready to explain your thought process and actions taken to resolve them.
