Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic security team and ensure top-notch customer service for staff and visitors.
- Company: Join UniTrust, a leader in security services with a commitment to excellence.
- Benefits: Enjoy competitive pay, comprehensive training, and a range of wellbeing perks.
- Why this job: Make a real difference in safety while developing your leadership skills.
- Qualifications: 5+ years in security and 3+ years in management required.
- Other info: Be part of a supportive team with opportunities for growth and innovation.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Contracted Hours: 60 hours per week Mon to Friday
Pay Rate: ÂŁ16.11 per hour
We offer a comprehensive benefits package including:
- Virtual GP
- Employee Assistance Programme
- Group Life Assurance
- Personal Pension
- Cycle to Work Scheme
- Tech Scheme
- Company Sick Pay Scheme
- Long Service Awards
- Recognition Awards
- Comprehensive Training
- Discount Platform
- Wellbeing Platform
You will support the delivery of an exceptional customer journey for both staff and visitors. Excellence in customer service will be at the heart of the role, and you will be part of a wellâdrilled security operation working closely with cleaning, maintenance and frontâofâhouse teams.
Responsibilities
- Deliver outstanding customer service to staff and visitors
- Take an active interest in, and give commitment to the client and tenants
- Ensure that the environment and service is truly excellent and beyond expectation
- Promote the client, tenants and other service providers positively throughout the customer journey
- Be flexible and adaptable to all tasks or challenges
- Ensure complete client/tenant/serviceâprovider confidentiality; protecting people and information is paramount
- Appropriate use of CCTV/access control and other electronic management systems, completion of reports and documentation in a timely fashion
- Ensure that all Health and Safety and Environmental procedures are followed and do not undertake any activity that could breach the SIA or other relevant regulations
- Collate all site H&S data in relation to Near Miss reports and update the site tracker
- Complete any other reasonable task as instructed by your line manager or other Senior Manager, either UniTrust or at the request of the Client and/or tenants
- Support internal and external audit processes from UniTrust Security representatives, Client/Tenant Representatives, the SIA and other relevant bodies
Management Duties
- Have total responsibility and ownership for the dayâtoâday running of the security operation within the site
- Liaise with the client to ensure KPIs and SLAs are met and exceeded
- Ensure all UniTrust and client policies and procedures are adhered to
- Ensure all site policies and procedures are maintained and regularly reviewed
- Lead and motivate the security team, ensuring the ethos and core values of the site are embodied within their roles
- Forge strong relationships with other service providers within the site, creating a seamless partnership in providing premier security and customer service
- Liaise with all departments at head office to seek advice and guidance where necessary
- Implement and manage all aspects of site and UniTrust's environmental, health and safety requirements and maintain strict compliance with statutory requirements
- Ensure that all contract security personnel are aware of, have read, understood, the current AI's, client policies and procedures and relevant post instructions
Development
- Develop local liaison with the Police and the local community
- Be forwardâthinking and be part of idea generation and innovation
- Devise and implement new security procedures where appropriate to facilitate the success of the site operation
- Develop the team and ensure training requirements are identified and training programmes implemented
- Develop the security knowledge and ethos of the site within your team and establish security excellence
Essential Skills
- Minimum of 5 years demonstrable experience in the Security industry
- Minimum of 3 years demonstrable experience in managing a prestigious and highly demanding contract
- Excellent clientâfacing skills and proven experience
- Demonstrable experience in people management, including interviewing, appraising and performance managing individuals, and motivating a security team
- Employment law knowledge
- Valid SIA frontâline licence
- Excellent interpersonal, communication and customer service skills
- Experience of writing and presenting risk reviews and business cases
- Excellent knowledge of operational security software applications or the ability to acquire such knowledge
Unitrust is an Equal Opportunities employer and welcomes applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Please note, any job offered is subject to satisfactory preâemployment and fiveâyear work history security vetting checks according to BS 7858:2019.
Security Manager in London employer: Unitrust Protection Services
Contact Detail:
Unitrust Protection Services Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Security Manager in London
â¨Tip Number 1
Network like a pro! Get chatting with folks in the security industry, whether it's at events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience and how it aligns with their needs. Bring examples of your past successes to the table.
â¨Tip Number 3
Donât just apply anywhere; focus on companies that resonate with you. Check out our website for openings that match your vibe and values. Tailor your approach to each company to stand out!
â¨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows you're keen and keeps you fresh in their minds. Plus, itâs a great opportunity to reiterate why youâre the perfect fit.
We think you need these skills to ace Security Manager in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Security Manager role. Highlight your relevant experience, especially in customer service and team management, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter should tell us why youâre the perfect fit for this position. Share specific examples of how you've delivered outstanding customer service and managed security operations in the past.
Showcase Your Skills: Donât forget to mention your SIA licence and any other relevant qualifications. We want to see your expertise in operational security software and your ability to lead a team effectively.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Unitrust Protection Services
â¨Know Your Security Basics
Make sure you brush up on your knowledge of security protocols and procedures. Familiarise yourself with the latest trends in security management, especially those relevant to the role. This will show that you're not just experienced but also proactive about staying updated.
â¨Showcase Your Customer Service Skills
Since this role emphasises outstanding customer service, prepare examples from your past experiences where you went above and beyond for clients or visitors. Highlight how you handled difficult situations while maintaining professionalism and a positive attitude.
â¨Demonstrate Leadership Qualities
As a Security Manager, you'll need to lead a team effectively. Be ready to discuss your experience in managing teams, motivating staff, and resolving conflicts. Use specific examples to illustrate how you've successfully led a team in high-pressure environments.
â¨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think about potential security challenges you might encounter in this role and how you would address them. This will demonstrate your problem-solving skills and ability to think on your feet.