At a Glance
- Tasks: Ensure safety and security by patrolling the estate and assisting visitors.
- Company: Join Unitrust, a diverse and inclusive employer committed to your growth.
- Benefits: Starting pay of £13.94/hour, virtual GP, pension scheme, and wellness platforms.
- Why this job: Make a real difference in keeping people safe while gaining valuable experience.
- Qualifications: Previous security experience and a valid SIA licence required.
- Other info: Dynamic role with opportunities for training and career advancement.
The predicted salary is between 13 - 16 £ per hour.
Based: E1W
Reporting to: Site Security Manager / Deputy Security Manager(s)
Shift Pattern: 4 on 4 off days, nights and weekends
Hours of Duty: Average 42 hrs per week
Pay Rate: Starting at £13.94 per hour
What’s in it for you?
- Virtual GP
- Employee Assistance Programme
- Group Life Assurance
- Personal Pension
- Cycle to Work Scheme
- Tech Scheme
- Company Sick Pay Scheme
- Long Service Awards
- Recognition Awards
- Comprehensive Training
- Discount Platform
- Wellbeing Platform
Objective
To work as a member of the estate security team for the protection of persons and property and thereby the provision of a safe and secure environment.
Key Responsibilities
- Assist in the provision of day-to-day Front-Line Security for the estate.
- Interact with all stakeholders, visitors, tenants and management team, dealing with any requests and escalating these where required to the estate Security Management team via the estate Security Control Room.
- Carry out regular patrols and inspections, both internal and external across the estate including car parks.
- Work with the various Front of House Security teams providing relief cover for breaks.
- Maintain good order on site including the protection of everyone therein against violent acts, abuse and accident.
- Protect private property belonging to the client, their staff and visitors against loss, theft and damage.
- Ensure basic fire precautions are in place and means of escape are kept clear.
- Provide full reports on all maintenance and security related issues.
- Escalate any contractor issues to the onsite FM / Estate Security Control Room.
- Provide information for and in accordance with company disciplinary procedures.
- Assist in training new staff to both the client’s and the company’s standards.
- Comply with company health and safety procedures.
- Maintain a high standard of communication and good working relationship with all other staff, visitors and contractors.
- Carry out all duties in a professional and diligent manner.
- Liaise with retailers to advise on complying with estate rules and licensing laws.
Additional Duties
- Assist with investigations of thefts, complaints and incidents as required.
- Record and report all incidents and accidents.
- Assist as directed in the event of any full building evacuation / major incident.
- Be deployed on estate events.
Person Specification
- Must be of good general health and fitness. Able to work outdoors actively carrying out patrols.
- Must have previous security experience.
- Must be able to cope with high pressure situations.
- Excellent timekeeping and attendance is critical.
- Must hold a valid Door Supervision or a Close Protection SIA licence. SIA CCTV badge would be beneficial.
- First aid trained.
Aptitudes and Attitudes
- Excellent customer service, literacy and communication skills.
- Excellent spoken and written English.
- Excellent telephone manner.
- Excellent report writing skills.
Personal Attributes
- A consistently smart appearance in the uniform provided and required by Unitrust.
- Reliability, self-motivation and ability to use own initiative and work without supervision.
- Ability to use tact and diplomacy when dealing with a full range of people including clients, staff and visitors in all circumstances including emergencies and other times of stress.
Unitrust is an Equal Opportunities employer and welcomes applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Please note, any job offered is subject to satisfactory pre-employment and five year work history security vetting checks according to BS 7858:2019.
Estate Patrol Security Officer in London employer: Unitrust Protection Services
Contact Detail:
Unitrust Protection Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Patrol Security Officer in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Unitrust. Check out their website and social media to see what they value. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous security experience aligns with the responsibilities of the Estate Patrol Officer role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional for your interview. A smart appearance not only shows respect but also reflects your understanding of the importance of presentation in a security role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the position!
We think you need these skills to ace Estate Patrol Security Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Estate Patrol Security Officer role. Highlight your previous security experience and any relevant qualifications, like your SIA licence. We want to see how your skills match what we're looking for!
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your customer service skills and how you handle high-pressure situations. We love seeing your personality come through!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and get straight to the facts about your experience and skills.
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Unitrust Protection Services
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of an Estate Patrol Security Officer. Familiarise yourself with the key tasks like conducting patrols, maintaining safety, and interacting with stakeholders. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Highlight your previous security experience during the interview. Be ready to discuss specific situations where you handled high-pressure scenarios or resolved conflicts. Use examples that demonstrate your excellent customer service skills and ability to maintain order, as these are crucial for this position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think about how you would respond to incidents like theft or a fire evacuation. Practising these responses can help you articulate your thought process clearly during the interview.
✨Dress the Part
Since you'll be representing a security team, it's important to present yourself professionally. Even if the interview is casual, opt for smart attire that reflects the uniform standards expected in the role. A neat appearance shows that you take the position seriously and understand the importance of professionalism in security.