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For Companies At a Glance
- Tasks: Lead security operations and ensure top-notch service at a prestigious site in Fitzrovia.
- Company: Join Unitrust Protection Services, a leader in security management.
- Benefits: Earn £18.95 per hour with flexible shifts and great perks like 24/7 virtual GP access.
- Why this job: Make a real difference in security while developing your skills in a dynamic environment.
- Qualifications: Must hold an SIA Licence; experience in security or hospitality is essential.
- Other info: Enjoy opportunities for progression and comprehensive training in a supportive team.
The predicted salary is between 15 - 22 £ per hour.
Unitrust Protection Services is looking to recruit professional, dedicated duty security managers to deliver a best‐in‐class service to a new prestigious contract in Fitzrovia, London. You must hold a Security Guarding or Door Supervisor SIA Licence, and CCTV Public Space Surveillance is desirable.
Pay & Working Hours
- Rate: £18.95 per hour.
- Shifts: 4 on, 4 off – days, nights and weekends.
- Approx. 42 hours per week.
- Start times: 07:00 (days) & 19:00 (nights) proposed.
Benefits
- Virtual GP 24/7
- Employee Assistance Programme
- Group Life Assurance
- Workplace Pension
- Cycle to Work Scheme
- Tech Scheme
- Long Service Awards
- Recognition Awards
- Comprehensive Training
- Discount Platform
- Wellbeing Platform
- Progression opportunities
Role Specific Responsibilities
- Assist in the management of the security contract at the client's premises.
- Be the site lead with all procedures.
- Ensure Assignment Instructions are always adhered to.
- Ensure that all Unitrust personnel follow the correct dress code.
- Develop relationships on site with tenants, suppliers & contractors.
- Comply with company health and safety procedures.
- Investigate incidents and record/report all incidents & accidents.
- Maintain security records and logs.
- Post/mail duties with accurate record keeping.
- Admin duties including assistance with compliance documentation.
- Act as incident controller and initialise call‐out procedures in critical incidents.
- Monitor and train staff.
- Deal with staff and visitor enquiries and requests.
- Conduct appraisals, welfare meetings & probations.
- Perform staff performance management where required.
- Administer onsite patrol system.
- Provide team mentoring, training & development.
- Early identification and mitigation of threats.
- Maintain outstanding knowledge of premises.
- Record details of any suspected criminal activity.
- Book in and manage deliveries on site.
- Perform any reasonable instruction received from client or Unitrust management.
- Deliver outstanding customer service to staff and visitors.
- Take an active interest in, and give commitment to the client.
- Ensure environment and service is truly excellent and beyond expectation.
- Be flexible, adaptable to all tasks or challenges.
- Be highly presentable, accountable, take responsibility and ownership for tasks.
- Ensure all contact, internal or external, is courteous, polite, professional and respectful.
- Ensure complete client/tenant/service provider confidentiality.
- Appropriate use of CCTV/access control and other electronic management systems.
- Be familiar with all security and emergency procedures on site.
- Review and maintain all assignment instructions and risk assessments.
- Embrace and deliver bespoke training requirements.
- Complete rostered duties and all associated tasks.
Essential Skills
- 5‐year checkable work history in the security industry and/or hospitality sectors.
- Interpersonal skills and confidence.
- Exceptional customer service skills.
- Reliable, trustworthy and punctual.
- Resilient and calm under pressure, with ability to multi‐task.
- Self‐confidence and an interest in self‐development.
- Ability to work to instruction and on own initiative where required.
- Computer literate and confident using Microsoft Office.
- Aware of security threats.
- Enhanced communication, listening and customer service skills.
- Operation of any CCTV/access control communications.
Unitrust is an Equal Opportunities employer and welcomes applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Any job offered is subject to satisfactory pre‐employment and five‐year work history security vetting checks according to BS 7858:2019.
Duty Security Manager in London employer: Unitrust Protection Services
Contact Detail:
Unitrust Protection Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Security Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for a Duty Security Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of security protocols and customer service excellence. Be ready to share examples of how you've handled incidents or managed teams in the past. Confidence is key!
✨Tip Number 3
Showcase your skills! If you have any certifications or training related to security management, make sure to highlight them during your conversations. This will set you apart from other candidates and show that you're committed to your professional development.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Duty Security Manager in London
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your relevant experience and skills in your application. We want to see how your background aligns with the role of Duty Security Manager, so don’t hold back on showcasing your SIA Licence and any other qualifications!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you can contribute to our team.
Be Professional and Polite: Remember, first impressions count! Keep your tone professional yet friendly in your written application. We appreciate candidates who communicate clearly and respectfully, as this reflects the customer service standards we uphold.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Unitrust Protection Services!
How to prepare for a job interview at Unitrust Protection Services
✨Know Your Security Basics
Make sure you brush up on your knowledge of security protocols and procedures. Familiarise yourself with the specific responsibilities listed in the job description, like incident reporting and CCTV operations. This will show that you're not just interested in the role but also prepared to take it on.
✨Dress to Impress
As a Duty Security Manager, you'll need to set an example for your team. Dress smartly for the interview, reflecting the professional image expected in the role. A polished appearance can make a great first impression and demonstrate your commitment to the position.
✨Showcase Your Customer Service Skills
This role requires exceptional customer service skills, so be ready to share examples from your past experiences. Think of situations where you went above and beyond for clients or handled difficult situations with grace. This will highlight your ability to maintain professionalism under pressure.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
