At a Glance
- Tasks: Conduct patrols, ensure safety, and provide excellent customer service to guests.
- Company: Join a top business park in Europe with a fun and dynamic work environment.
- Benefits: Competitive pay, virtual GP, employee assistance, and comprehensive training.
- Other info: Flexible shifts with opportunities for growth and recognition.
- Why this job: Be part of a team that values security and customer experience while having fun.
- Qualifications: Experience in security, SIA D.S. licence, and strong communication skills.
The predicted salary is between 14.87 - 14.87 £ per hour.
Contracted Hours: 48 hrs p/w 4 on, 4 off, days nights and weekends
What’s in it for you?
- Virtual GP
- Employee Assistance Programme
- Group Life Assurance
- Personal Pension
- Cycle to Work Scheme
- Tech Scheme
- Company Sick Pay Scheme
- Long Service Awards
- Recognition Awards
- Comprehensive Training
- Discount Platform
- Wellbeing Platform
- Living Wage Foundation Service Provider.
Core Duties
- Conduct rotational foot patrols around the full site, perimeter, car parks, landscaped gardens, lakeside paths, meeting areas, shops and cafes.
- Screen vehicle and pedestrian entry and exit points, providing directions where required and welcoming people to the park.
- Provide a safe and secure environment for events, sports, and entertainment taking place on the events plaza.
- Conduct regular security and health & safety equipment operability checks such as intruder alarms, defibs, first aid kits, fire alarms, intercoms, security doors.
- To respond to incidents as per SOPs and follow the directions of the Duty Shift Manager, Security Manager and Deputy Security Manager as required.
- To conduct periodic vehicle, personnel, and site searches when required.
- Project a welcoming, positive attitude in order to deliver a 5-star security and customer service experience, politely interacting with guests on the park to give directions, answer queries and refer them to others if unable to answer.
- Ability to think on feet to solve problems during difficult interactions with public to defuse and elevate conflicts using soft skills, diplomacy and street smarts to bring security incidents to amicable resolution and escort people off the park.
- Willingness to occasionally assist and support other operations departments in keeping the park highly presentable and smart, such as picking up litter and reporting maintenance if discovered on patrol.
- To maintain a smart and presentable appearance at all times, a high visible presence to deter hostile intent, and high levels of observation skills to spot when things don’t look right.
Skills
- Sound technical and IT knowledge to operate patrols scanners, personal radios, body worn cameras, entry/ exit gates.
- Must be physically fit and active.
Required to walk around the park and stand at static posts several hours a day.
Apart from breaks, the workday is predominately spent on foot.
In the event of incident, may be required to run for a few minutes and conduct basic physical activities.
- Must be comfortable with crowded areas, interacting with members of the public and working in a professional business setting.
- Must have ability to work both as part of the wider team and with a degree of independence and autonomy in conducting own day to day tasks and responsibilities.
- CCTV license is a plus to be able occasion cover breaks in CCTV control room.
- SIA D. S. licence required.
- Minimum 1 years security industry experience (or equivalent) required
This is an excellent opportunity to work at one of the best business parks in Europe, offering you an exciting, varied and fun place to work.
We offer above average rates of pay, look after our staff well and help you reach your full potential.
In return we are looking for exceptional security officers who are flexible, pragmatic problem solvers who can deliver excellent customer service, sound site security and are willing to learn and grow.
Uni Trust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.
Please note, any job offered is subject to satisfactory pre-employment and five or ten year work history security vetting checks according to BS 7858:2019
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Guest Support Security Officer in Brentford employer: Unitrust Protection Services
Unitrust Protection Services is an excellent employer, offering a dynamic work environment in the prestigious Canary Wharf area. With flexible hours that accommodate various lifestyles, employees benefit from a strong focus on professional development and teamwork, ensuring a rewarding career path. The company fosters a culture of excellence and support, making it an ideal place for those seeking meaningful employment in security and customer service.
Contact Details:
Unitrust Protection Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Support Security Officer in Brentford
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Guest Support Security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
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Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Unitrust Protection Services. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to Unitrust Protection Services
Don’t forget to apply for the Guest Support Security Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Unitrust Protection Services.
We think you need these skills to ace Guest Support Security Officer in Brentford
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Unitrust Protection Services. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Unitrust Protection Services.
How to prepare for a job interview at Unitrust Protection Services
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Unitrust Protection Services.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Unitrust Protection Services.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Unitrust Protection Services.
