Front of House Officer

Job Title: Front of House Officer

Unitrust are looking to recruit professional, reliable and exemplary Front of House officers to deliver a best-in-class service for a new prestigious contract in Fitzrovia, London. Unitrust is an exciting security company with a large number of clients across London. We are looking for energetic, observant, and communicable security professionals to join our team.

Key Information:

• Location – Fitzrovia, London.
• Pay Rate - £15.75 per hour.
• Shifts – 07:00 – 19:00hrs Mon-Fri

Job Role

• To provide a best-in-class front of house experience as part of the overall security team.
• Own front of house security, meeting and greeting people as they enter and exit the building.
• Ensure a smooth customer journey, whilst ensuring the safety and wellbeing of those around you.
• Communicating effectively with all stakeholders.
• Maintain accurate records when appropriate.
• Where appropriate, to support in incident management and investigations and the completion of relevant paperwork.
• To remain vigilant at all times, ensuring that any threats are detected early and appropriate mitigations applied where needed.
• To be conversant in the site SOP’s, ensuring compliance with them as well as an in-depth knowledge of the risk assessments and assignment instructions.
• Work alongside client and partner teams to ensure a best-in-class delivery across all building operations.
• Fulfil any reasonable request given by either the client or Unitrust management.
• Be immaculate in dress and manner, polite and articulate at all times.

What are we looking for?

• Smart, enthusiastic security professionals with strong, clear communication skills.
• Self-confidence and the ability to take responsibility for your own actions.
• Computer literate, with the ability to write and produce clear communications and reports.
• An inquisitive attitude and a desire to progress.
• SIA license at Security Guarding or Door Supervisor essential.

Beyond pay, what do Unitrust offer?

• Virtual GP 24/7
• Employee Assistance Programme
• Group Life Assurance
• Workplace Pension
• Cycle to Work Scheme
• Tech Scheme
• Long Service Awards