Estate Patrol Security Officer

Job Title

Estate Patrol Security Officer

Location

E1W

Reporting To

Site Security Manager / Deputy Security Managers

Shift Pattern

4 on 4 off days, nights and weekends

Hours of Duty

Average 42 hours per week

Pay Rate

Starting at £14.80 per hour

Benefits

• Virtual GP
• Employee Assistance Programme
• Group Life Assurance
• Personal Pension
• Cycle to Work Scheme
• Tech Scheme
• Company Sick Pay Scheme
• Long Service Awards
• Recognition Awards
• Comprehensive Training
• Discount Platform
• Wellbeing Platform

Objective

To work as a member of estate security team. For the protection of persons and property and thereby the provision of a safe and secure environment.

Key Responsibilities

• Assist in the provision of day‑to‑day Front‑Line Security for the estate.
• Interact with all stakeholders, visitors, tenants and management team, dealing with any requests and escalating these where required to the estate Security Management team via the estate Security Control Room.
• Carry out regular patrols and inspections, both internal and external across the estate including car parks.
• Work with the various Front of House Security teams providing relief cover for breaks.
• Maintain good order on site including the protection of everyone therein against violent acts, abuse and accident.
• Protect private property belonging to the client, their staff and visitors against loss, theft and damage.
• Ensure basic fire precautions are in place and means of escape are kept clear.
• Provide full reports on all maintenance and security related issues.
• Escalate any contractor issues to the onsite FM / Estate Security Control Room.
• Provide information for and in accordance with company disciplinary procedures.
• Assist in training new staff to both the client’s and the company’s standards.
• Comply with company health and safety procedures.
• Maintain a high standard of communication and good working relationship with all other staff, visitors and contractors.
• Carry out all duties as required in a professional and diligent manner.
• liaise with retailers to assist and advise them on complying with estate rules and licensing laws.

Additional Duties

• Assist with any investigations of thefts, complaints and incidents as required.
• Record and report all incidents.
• Record and report all accidents.
• Assist as directed in the event of any full building evacuation or major incident.
• Be deployed at estate events.

Person Specification

• Must be of good general health and fitness, able to work outdoors actively carrying out patrols.
• Must have previous security experience.
• Must be able to cope with high pressure situations.
• Excellent timekeeping and attendance is critical.
• Must hold a valid Door Supervision or Close Protection SIA licence; CCTV badge would also be beneficial.
• First aid trained.

Aptitudes and Attitudes

• Excellent Customer Service, literacy and communication skills.
• Have excellent spoken and written English.
• Possess an excellent telephone manner.
• Possess excellent report writing skills.

Personal Attributes

• A consistently smart appearance in the uniform provided and required by Unitrust.
• Reliability, self‑motivation and ability to use own initiative and work without supervision.
• Ability to use tact and diplomacy when dealing with a full range of people, including clients, client’s staff and visitors, in all circumstances, including emergencies and other times of stress.

Equal Opportunities Employer Statement

Unittrust is an Equal Opportunities employer and welcomes applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity. Please note that any job offered is subject to satisfactory pre‑employment and five‑year work history security vetting checks according to BS 7858:2019.