At a Glance
- Tasks: Monitor CCTV systems to ensure safety and security for all.
- Company: Join a prestigious security team in Canary Wharf.
- Benefits: Earn around £15.50 per hour with flexible shifts.
- Other info: Opportunity to grow within a well-drilled security operation.
- Why this job: Be part of a dynamic team ensuring a safe environment for everyone.
- Qualifications: Strong customer service skills and a commitment to security.
The predicted salary is between 15.5 - 15.5 £ per hour.
Contracted Hours: 3 Days, 3 Nights, 3 Rest Avg: 56 hours
Location: Canary Wharf
Rate: Circa £15.50 per hour
Role:
Working within this flagship building and prestigious environment in Canary Wharf, your primary role is to ensure the security of people, premises, and property, protecting the reputation of the client/tenants throughout availing of the onsite security systems. As a CCTV Controller, you will supervise all aspects of the client's/tenant's security requirements and support the Security Manager in the day-to-day running of the security function. This position will form a key part in assisting the Security Manager with daily tasks and objectives that need to be adhered to in line with Key Performance Indicators (KPI) and Service Level Agreement (SLA). In the absence of the Security Supervisor, you may be required to step up as needed.
You will support the delivery of a truly exceptional customer journey for both staff and visitors. To achieve this, you will be/become well versed in the processes and practices of a CCTV Controller professional. Excellence in customer service will be at the heart of the role. You will be part of a well-drilled security operation. To ensure synergy across our service providers, we work with a 'one team' approach to successfully deliver an excellent customer journey, so in this role you will work closely with catering, cleaning, maintenance, and Front of House teams in order to provide an environment which is welcoming and relaxed yet safe and secure at all times.
- Deliver outstanding customer service to staff and visitors
- Take an active interest in, and give commitment to the client and tenants
- Ensure that the environment and service is truly excellent and beyond expectation
- Promote the client, tenants, and other service providers positively to all you come into contact with throughout the customer journey
- Be flexible and adaptable to all tasks or challenges
- Be highly presentable, accountable; take responsibility and ownership for any tasks identified or allocated
- Ensure all contact, be it internal or external; by telephone, face to face or any other medium; is clear, courteous, polite, professional, and respectful
- Ensure complete client/tenant/other service provider confidentiality; protecting people and information is paramount
- Where applicable: appropriate use of CCTV/access control and any other electronic management system, and completion of reports and documentation in a timely fashion
- Be familiar with all Security and Emergency procedures on site and assist in the facilitation of their safe execution and practice.
CCTV Controller employer: Unitrust Protection Services
UniTrust Protection Services is an excellent employer that prioritises the well-being and development of its staff in Milton Keynes. With a strong emphasis on teamwork and a supportive work culture, employees benefit from comprehensive training and growth opportunities, ensuring they thrive in their roles. The unique blend of day and night shifts allows for flexibility, making it an ideal workplace for those seeking a rewarding career in security and customer service.
Contact Details:
Unitrust Protection Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Controller
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like CCTV Controller. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Unitrust Protection Services. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time CCTV Controller candidates.
✨Directly Apply to Unitrust Protection Services
Don’t forget to apply for the CCTV Controller role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Unitrust Protection Services.
We think you need these skills to ace CCTV Controller
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Unitrust Protection Services. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Unitrust Protection Services.
How to prepare for a job interview at Unitrust Protection Services
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Unitrust Protection Services.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Unitrust Protection Services.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Unitrust Protection Services.
