At a Glance
- Tasks: Provide top-notch customer service and manage patient information at a busy hospital.
- Company: St Andrew's War Memorial Hospital, dedicated to making a positive impact.
- Benefits: Competitive pay, flexible hours, and awesome perks like salary packaging and discounts.
- Other info: Diverse and inclusive workplace with fantastic career growth opportunities.
- Why this job: Join a supportive team and make a difference in people's lives every day.
- Qualifications: Great communication skills and the ability to adapt to changing priorities.
The predicted salary is between 29 - 37 £ per hour.
Employment Type: Part-time opportunities available.
Remuneration: $29.9 - $37.7 per hour + Super + Not-for-Profit Salary Packaging + Penalties & Allowances.
Location: St Andrew's War Memorial Hospital - Spring Hill, Brisbane.
We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. As a Patient Administration Clerk, you'll provide quality customer service to patients, visitors and staff by processing accurate and efficient information and performing general clerical duties and front-office administration. You may be trained in different areas of the hospital to support with administrative duties as required.
Qualifications
- Exceptional communication skills with the ability to liaise with a variety of individuals from all walks of life and backgrounds.
- Adaptability to changing priorities, with the ability to shift focus day to day.
- Excellent time-management skills, with the ability to independently prioritise your workload.
- Strong attention to detail and accuracy in your day-to-day work.
- An ability to work collaboratively as part of a team, providing support as required.
Benefits
- Not-for-Profit salary packaging, saving on tax and increasing take-home pay (up to $15,900 for everyday living expenses and bills, $2,650 for meal entertainment per annum).
- Flexible work arrangements supporting work-life balance.
- Recognition and rewards platform with employee discounts at hundreds of retailers, health insurance, annual awards celebration and well-being and employee assistance programmes.
- 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months of service (in addition to the government scheme).
- Diversity and inclusive leave: paid gender-affirmation leave and cultural leave options for Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events, paid or unpaid.
- Career development opportunities to challenge yourself and grow.
- Positive, inclusive team culture based on respect, shared values, commitment to service.
Equality and Diversity
We are committed to providing equal opportunities to all employees regardless of sex, race, culture, sexual orientation, disability or gender identity. We strongly encourage Aboriginal and Torres Strait Islander applicants for this position.
Child Safety
UnitingCare is a child-safe, child-friendly organisation and takes measures to prevent child abuse and neglect within its services, implementing child-safety standards and adhering to the Reportable Conduct Scheme.
Emergency Centre Receptionist employer: UnitingCare Queensland
At St Andrew's War Memorial Hospital, we pride ourselves on being an exceptional employer that values the contributions of our staff. With a strong focus on work-life balance, flexible arrangements, and a positive team culture, we offer numerous benefits including not-for-profit salary packaging, career development opportunities, and inclusive leave options. Join us in making a meaningful impact in the community while enjoying a supportive environment that fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Emergency Centre Receptionist
✨Tip Number 1
Get to know the hospital's values and mission. When you walk in for your interview, show us that you’re not just looking for a job, but that you genuinely want to contribute to making a difference in patients' lives.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with a variety of people, role-play scenarios with friends or family to get comfortable. This will help you shine during those tricky interview questions.
✨Tip Number 3
Be ready to talk about how you handle changing priorities. We love candidates who can adapt on the fly, so think of examples from your past where you’ve successfully juggled multiple tasks.
✨Tip Number 4
Don’t forget to check out our website for any updates or additional roles. Applying directly through us not only shows your interest but also gives you a better chance to stand out!
We think you need these skills to ace Emergency Centre Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and authenticity can make a big difference.
Tailor Your Application:Make sure to customise your application for the Patient Administration Clerk role. Highlight your exceptional communication skills and adaptability, as these are key traits we’re looking for. It shows us you’ve done your homework!
Be Detail-Oriented:Pay close attention to detail in your application. Double-check for any typos or errors, as accuracy is crucial in this role. A polished application reflects your strong attention to detail, which we value highly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at UnitingCare Queensland
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Administration Clerk. Familiarise yourself with the key skills mentioned in the job description, like exceptional communication and time management. This will help you tailor your answers to show how you fit the role perfectly.
✨Showcase Your Customer Service Skills
As this position involves providing quality customer service, prepare examples from your past experiences where you've successfully handled customer interactions. Think about times when you went above and beyond to help someone, as these stories will resonate well with the interviewers.
✨Demonstrate Adaptability
The job requires adaptability to changing priorities, so be ready to discuss situations where you've had to shift your focus quickly. Share specific examples that highlight your ability to manage multiple tasks and adjust to new challenges without losing your cool.
✨Emphasise Team Collaboration
Since working collaboratively is essential, think of instances where you've contributed to a team effort. Highlight how you supported your colleagues and helped create a positive work environment. This will show that you're not just a lone wolf but a team player who values collaboration.
