Property Loss Adjuster

Competitive salary + car allowance + bonus Monday-Friday full-time 25 days holidays + BH As our next Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment. Duties: * Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year. * Process all invoices and approve estimates within 5 working days of receipt/agreement. * Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally. * Full completion of all prepared site notes templates and associated documentation within set SLA’s. * Ensure that the data contained in Cq is accurate at all times. * Assist in maintaining accurate management information by completing spreadsheets as necessary. * Reduce elapsed timescales by providing and fostering a pro-active approach to file management. * Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s. * Work to ensure correct policy interpretation and validation. * Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats. * Ensure files are up to audit standards at all times. * In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s. * Take responsibility for following agreed/documented procedures when dealing with problems and complaints. * Build good working relationships with clients and staff, internal and external. * Maintain an awareness of business opportunities and refer all identified opportunities. * Responsible for out of hours calls via a pre-set rota. Requirements: * High level of Property Loss Adjuster experience * Already hold or working towards recognized professional qualifications at a diploma level * Accuracy, attention to detail and an analytical approach * Strong verbal and written communication * Demonstrable experience of organizing and managing own workload is essential * Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload * Excellent time management to be able to work to short/changing deadlines * 5 Grade A-C’s GCSE’s or equivalent including Math’s and English * Being prepared to work nationally on occasion with overnight stays. * Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays Benefits: Reward platform – discounts for over 800 retailers 25 days holiday (rising with service) Well-being centre Recognition programme Paid fertility appointments Fostering friendly employer Pension – matched contribution up to 5% Life Assurance (2 x basic salary) Development, training and professional qualifications