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- Tasks: Join us as an Office Assistant, managing documents and ensuring smooth operations daily.
- Company: We are a dynamic company focused on delivering excellence in document management.
- Benefits: Enjoy a competitive salary, a supportive team environment, and opportunities for growth.
- Why this job: This role offers hands-on experience, teamwork, and the chance to make a real impact.
- Qualifications: Ideal candidates are undergraduates or graduates with office experience and strong interpersonal skills.
- Other info: Full-time, Monday to Friday, fully office-based position.
The predicted salary is between 20800 - 31200 £ per year.
Role: Scanning Associate
Full Time and Permanent
£26,000
Monday- Friday Office Hours- Fully Office Based
Roles and Responsibilities:
- Managing the incoming posts, sorting, separating the documents with separators, scanning the documents with required quality standards and within stipulated SLA by maintaining a report of all the numbers and reporting on a timely basis.
- Maintain control sheets to verify the numbers at every stage.
- Managing the original documents received via post, by taking a copy of the document, maintaining a log, returning the originals by post back to the sender.
- Damaged mails must be tracked and reported with evidence on time.
- Rejection/exception queues to be addressed on time and resolve the issue related to scanning.
- Few physical forms need to be filled manually as per the process manuals and to be initiated to sender.
- Working with internal teams to resolve any scanning related issues.
- Must adhere to all compliance and information security standards and must report any breach or incident on time.
- Managing in-house printing for certain processes and to be made ready to dispatch by packing in envelope with required stamping types.
- Documents maintained in the secured storage must be handled carefully for rescanning requests.
- Must follow the standard procedures defined for scanning and handling the posts.
- Must be able to work in a team environment, communicate with other agents and promote positive work ethics.
- Should be customer centric and focused on delivering excellence.
- Should possess effective problem-solving skills and can deliver timely resolution.
- Complete shift duties, follow procedures to ensure completion, pass to next shift as necessary.
- Meet targets like Quality, AHT, Compliance, Attendance & Adherence.
- Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures.
- Ability to manage priorities, multi-task & cross-skill across all the tasks.
Competencies/Skills:
- Should be Undergraduate / Graduate with experience in front office/ administrative/ office operations.
- Ability to work in a target-oriented environment.
- Should be a good team player.
- Should have excellent interpersonal skills.
- Strong ability to multi-task.
- Ability to read and understand a wide range of materials.
Office Assistant employer: Uniting People
Contact Detail:
Uniting People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Assistant
✨Tip Number 1
Familiarise yourself with the specific software and tools commonly used in office environments, especially those related to document management and scanning. This knowledge can give you an edge during interviews, as it shows your readiness to hit the ground running.
✨Tip Number 2
Highlight any previous experience you have in managing documents or working in a team setting. Be prepared to discuss how you handled challenges in these roles, as this will demonstrate your problem-solving skills and ability to work under pressure.
✨Tip Number 3
Practice your communication skills, as effective communication is key in this role. Consider role-playing scenarios where you might need to explain processes or resolve issues with colleagues, which can help you feel more confident during the interview.
✨Tip Number 4
Research StudySmarter's company culture and values. Understanding our commitment to excellence and customer-centric approach will allow you to tailor your responses in the interview, showing that you align with our mission and are genuinely interested in being part of our team.
We think you need these skills to ace Office Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office administration or front office operations. Emphasise skills like document management, attention to detail, and teamwork, as these are crucial for the Office Assistant role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Mention your ability to manage incoming posts, handle documents securely, and work effectively in a team environment.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved issues in previous roles. This could include managing exceptions or addressing scanning-related problems, which are key aspects of the job.
Highlight Compliance Awareness: Demonstrate your understanding of compliance and information security standards in your application. Mention any relevant experience you have in adhering to policies and procedures, as this is essential for the role.
How to prepare for a job interview at Uniting People
✨Showcase Your Organisational Skills
As an Office Assistant, you'll be managing various documents and tasks. Be prepared to discuss your previous experiences with organisation and time management. Share specific examples of how you've successfully handled multiple responsibilities in a fast-paced environment.
✨Demonstrate Attention to Detail
The role requires maintaining control sheets and ensuring quality standards in scanning. During the interview, highlight your ability to pay attention to detail. You might want to mention any past experiences where accuracy was crucial to your success.
✨Emphasise Teamwork and Communication
This position involves working closely with internal teams. Be ready to talk about your experience in collaborative environments. Provide examples of how you've effectively communicated with colleagues to resolve issues or improve processes.
✨Prepare for Problem-Solving Scenarios
Given the nature of the job, you may face challenges related to scanning or document management. Think of instances where you've successfully solved problems in the workplace. Be prepared to discuss your approach to troubleshooting and finding timely resolutions.
