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- Tasks: Coordinate training events and ensure smooth communication with attendees and teams.
- Company: Dynamic company focused on delivering exceptional customer experiences.
- Benefits: Salary up to £27,000, Monday to Friday hours, and a supportive work environment.
- Why this job: Be the vital link in event operations and enhance participants' training experiences.
- Qualifications: Fluent in French and English, with strong communication and organisational skills.
- Other info: Opportunity for growth in a collaborative team setting.
The predicted salary is between 23400 - 30000 £ per year.
About the job
Newcastle-under-Lyme - office based
Salary up to £27,000 DOE
Monday - Friday 8am-4pm, 8.30am-4.30pm or 9am-5pm
Our client helps to drive top and bottom-line growth by delivering the very best pre-Programme support and an effortless customer experience.
The French Speaking Coordinator is a critical role within the Event Operations team. The role supports the successful execution of contracts and contract logistics associated with training events. The coordinator schedules the timely and accurate distribution of communications with attendees and commissioners. The coordinator will be the pivotal link between Sales, Customer Care, Event management, training delivery & Finance to assure participants are enrolled in Programmes and enjoy a positive training experience.
Coordinators demonstrate competence while using the company’s Customer Engagement (CE) management system and demonstrate thorough knowledge of programmes, policies, and procedures.
The Role:
- Operational Point of Contact for Commissioners prior to training
- Completing Pre-Course Event Information
- Completion and processing customers workbook orders
- Complete Sales Contracts process
- Support Sales teams with process improvement
- Data management
- Maintaining, updating sales and customers records
- Liaise with other departments on administrative matters
- Proficiency in Customer Engagement system
Candidate Requirements:
- Fluent in both written and spoken French language
- Excellent English language written and verbal communication skills
- 2+ Years Experience preferable but not necessary
- Expert in Excel
- PC Literate
- Working knowledge of computerised CRM system preferably Microsoft Dynamics
- Confident on the phone
- Process driven
- Diploma / Degree Business administration preferred
French Speaking Coordinator employer: Uniting People
Contact Detail:
Uniting People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French Speaking Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Practice makes perfect! Before any interview, we recommend doing mock interviews with friends or family. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire and express your interest. You never know when an opportunity might arise, and we love seeing initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate candidates who are ready to make a difference.
We think you need these skills to ace French Speaking Coordinator
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about communication, make sure to highlight your fluency in both French and English. Use clear and concise language in your application to demonstrate your written skills right from the start!
Tailor Your Application: Take a moment to read through the job description and align your experience with what we’re looking for. Mention specific examples of how you've supported event logistics or customer engagement in the past – it’ll make your application stand out!
Be Process-Driven: We love candidates who are organised and process-oriented. In your application, share any experiences where you’ve successfully managed data or improved processes. This will show us that you’re a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Uniting People
✨Brush Up on Your French
Since this role requires fluency in both written and spoken French, make sure to practice your language skills before the interview. Consider having a mock conversation in French with a friend or using language apps to boost your confidence.
✨Know the Company Inside Out
Research the company’s mission, values, and recent projects. Understanding how they drive growth and enhance customer experience will help you align your answers with their goals during the interview.
✨Familiarise Yourself with CRM Systems
As the role involves using a Customer Engagement management system, brush up on your knowledge of CRM systems, especially Microsoft Dynamics. Be ready to discuss any relevant experience you have with data management and process improvement.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle logistics. Think of examples from your past experiences where you successfully coordinated events or managed communications, and be ready to share those stories.
