Customer Service - Call Centre

Customer Service Advisor – Call Centre Monday to Friday £23,500 + Bonus: £2400 annually We are recruiting for a leading organisation based in Stoke, they are a customer focused business looking to provide a great service to their customers. You will be joining a vibrant team who have a genuine passion for supporting and helping customers. Role: * Handling all customer correspondence – Inbound and Outbound calls * Build rapport with customers to ensure a first-class service * Working with the customers to work out the best solution for them * Handle objections * Answering an questions and queries that customers may have * Working on several systems at once Benefits: * Up to 35 days holiday, including bank holidays * Gym membership contribution of £20 per month * Our Rewards Platform providing shopping discounts and savings on eating out and entertainment * Shifts that offer you flexibility and time to do the things that are important to you outside work * An Employee Assistant Programme offering support to help look after your health and wellbeing * Paid time off to Volunteer at a charity of your choice – up to 2 days per year * Enhanced Family Leave Policies * Free onsite parking and a short walk from Stoke station * Pension scheme, career development and long service awards * Casual dress, regular social events and free tea and coffee