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- Tasks: Lead a vibrant team to deliver exceptional customer experiences in our new London store.
- Company: Join Dubarry of Ireland, a premium footwear and clothing brand with a global presence.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Why this job: Be part of a passionate team and elevate the brand experience for customers.
- Qualifications: 4+ years in retail management, strong leadership skills, and a flair for customer service.
- Other info: Engage with local communities and participate in exciting brand events.
The predicted salary is between 36000 - 60000 £ per year.
The Company Dubarry of Ireland is a Ballinasloe based footwear and clothing brand with an emphasis on high-quality products and excellent customer service. Dubarry has over 100 employees internationally with offices in Ireland, UK, Netherlands, and the USA.
The Role involves managing Dubarry's new West End store in London. The main responsibility is to maximise the overall performance of the store and create an environment offering an exceptional customer experience. You will be a charismatic individual who can lead the delivery of an optimum level of customer service, whilst maintaining and amplifying the premium brand image to both new and existing customers.
Duties and Responsibilities:- Maximise contribution by achieving budget sales and controlling costs.
- Manage store costs without jeopardising store objectives.
- Oversee staff recruitment and day-to-day staff management.
- Manage staff training and motivation to achieve the highest levels of customer service.
- Develop a natural customer database of local customers for future brand communications.
- Providing store-specific content to Marketing for Social Media output.
- Manage the store presentation including cleanliness, visual display, and merchandising.
- Provide feedback and detail on product performance and potential product development.
- Maintain open communication both within own store and across other retail locations.
- Responsible for adherence within the store of all company policies & procedures.
- Maintain a safe and legal environment for staff and customers by ensuring compliance with health and safety and other relevant legislation.
- Monitor and manage stock levels, conduct regular stock-takes, and ensure accurate stock control procedures.
- Handle customer complaints and resolve issues efficiently and professionally.
- Retail Management experience (min. 4 years preferred).
- Outgoing and engaging personality.
- People management and delegation.
- Confidence & competence.
- Self-motivation.
- Clear communication.
- Commercial awareness.
- Problem solving.
- Ideally have an interest & knowledge of both Country Pursuits & Sailing.
Store Supervising Manager - Dubarry London employer: Uniting Holding
Contact Detail:
Uniting Holding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervising Manager - Dubarry London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your charisma shine through. Remember, they’re looking for someone who can lead and create an exceptional customer experience, so be yourself and engage with them.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle specific scenarios related to store management and customer service. This will show that you’re ready to tackle the challenges of the role head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Dubarry team.
We think you need these skills to ace Store Supervising Manager - Dubarry London
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight your retail management experience and how it aligns with Dubarry's values. Show us your personality and why you're the perfect fit for leading our West End store.
Tailor Your CV: Don’t just send a generic CV! Tailor it to showcase your relevant skills and experiences that match the job description. We want to see your people management skills and any experience in delivering exceptional customer service.
Show Your Passion: Let your enthusiasm for the brand and the role come through in your application. If you have an interest in Country Pursuits or Sailing, mention it! We love candidates who share our passion for what we do.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Uniting Holding
✨Know the Brand Inside Out
Before your interview, make sure you research Dubarry of Ireland thoroughly. Understand their product range, brand values, and customer service ethos. This will not only help you answer questions confidently but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Store Supervising Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experience where you've successfully managed staff, resolved conflicts, or motivated a team to achieve targets. Be ready to discuss your approach to training and developing employees.
✨Prepare for Customer Service Scenarios
Given the emphasis on exceptional customer service, think about how you would handle various customer situations. Prepare specific examples of how you've dealt with complaints or enhanced customer experiences in previous roles. This will highlight your problem-solving skills and customer-centric mindset.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role and the company. Inquire about the store's goals, team dynamics, or how success is measured. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.
