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For Companies At a Glance
- Tasks: Manage client communications and promote products while providing top-notch customer service.
- Company: Dynamic customer service provider in the UK focused on client success.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Join a vibrant team and make a real difference in client satisfaction and sales.
- Qualifications: Excellent communication skills and GCSEs or equivalent experience in customer service.
- Other info: Fast-paced environment with plenty of opportunities to shine and grow.
The predicted salary is between 28800 - 43200 £ per year.
A customer service provider in the United Kingdom is seeking a Customer Service Advisor to manage client communications, address enquiries, and promote relevant products and services. The ideal candidate will possess excellent communication skills and the ability to remain professional under pressure.
Responsibilities include updating client accounts and processing correspondence. Experience in customer service and relevant educational qualifications such as GCSEs are required for this challenging and sales-oriented role.
Customer Service Advisor: Drive Client Success & Sales in Southend-on-Sea employer: Uniting Holding
Contact Detail:
Uniting Holding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor: Drive Client Success & Sales in Southend-on-Sea
✨Tip Number 1
Make sure you know the company inside out! Research their products and services so you can chat confidently about how you can help clients. This shows you're genuinely interested and ready to drive client success.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will help you stay calm under pressure and respond professionally, just like the job requires.
✨Tip Number 3
When you get the chance to interview, don’t just answer questions—ask them too! Show your enthusiasm for the role by inquiring about team dynamics and how success is measured. It’s a two-way street!
✨Tip Number 4
Apply through our website! We want to see your application and get to know you better. Plus, it’s a great way to ensure your details are in the right hands for this exciting customer service role.
We think you need these skills to ace Customer Service Advisor: Drive Client Success & Sales in Southend-on-Sea
Some tips for your application 🫡
Show Off Your Communication Skills: Since we're looking for someone with excellent communication skills, make sure your written application reflects that. Use clear and concise language, and don’t shy away from showcasing your personality – we want to see the real you!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Highlight your relevant experience in customer service and how it aligns with the responsibilities of the Customer Service Advisor role. We love seeing candidates who take the time to connect their skills to what we need!
Keep It Professional: While we want to see your personality, remember to keep your tone professional. This role requires someone who can handle pressure and maintain professionalism, so let that shine through in your writing. A well-structured application goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Uniting Holding
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, products, and services. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've successfully handled client enquiries in the past.
✨Prepare for Pressure Scenarios
Since the role requires professionalism under pressure, think of situations where you've had to manage stress or difficult clients. Be ready to discuss these experiences and how you turned them into positive outcomes.
✨Highlight Your Sales Experience
This position is sales-oriented, so be prepared to talk about any relevant experience you have in promoting products or services. Share specific examples of how you've successfully driven sales or improved client satisfaction.
