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- Tasks: Lead the Spa Sales team to drive revenue and enhance guest experiences.
- Company: Join a vibrant hotel group focused on wellness and community.
- Benefits: Permanent contract, 50% restaurant discount, career progression, and wellness perks.
- Other info: Enjoy free access to facilities and opportunities for personal development.
- Why this job: Be part of a fun, buzzing environment while making a real impact in spa sales.
- Qualifications: Experience in spa sales, strong communication skills, and a passion for wellbeing.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Responsible for driving Spa revenue for all Red Hotels. Spa reservations “own” any spa break reservations, day spa and treatments further supporting the wider sales team when required. Provides spa operations with support and communication ensuring this is both timely and robust. Although most decisions you will make will be based on our selling strategy at times you will be required to take short/midterm trading decisions based on historical and current trading. The role also ensures a weekly report is issued updating on ongoing spa revenue.
Key responsibilities
- Daily support to the Reservations and Revenue Manager in all areas
- Direct priorities of the team on a daily, weekly and monthly basis
- Takes decisions that ensure swift resolutions for our team and guests whilst ensuring these decisions are appropriate
- Works closely with room reservations to ensure we optimise revenue opportunities and the delivery of guest requirements
- Prepares team scheduling, rotas and holiday requests
- In the absence of the Reservations and Revenue manager will take decisions with support from Room Sales Team Leader and or Head of Commercial
- Manages the daily banking ensuring all finance requirements are achieved
- Is empowered to take decisions on guest complaint resolution
You will need to demonstrate
- Previous experience in a spa sales focused environment
- Has the ability to understand numbers and how to influence these on short/mid/long term objectives
- Flexible in approach
- Can articulate how to drive engagement and delivery through others
- Has a strong knowledge and passion for spa and wellbeing
- Previous experience in team scheduling, rota and holiday management
- Has experience of induction for new team members and a strong ability in the training of others
- Excellent spoken and written English skills
- Flexibility when working between The Bedruthan and The Scarlet
- You’ll be working with our hotel booking system so will need to be highly computer literate and any experience with Hotel Perfect would put your CV on the top of the pile.
- We’re looking for an organised self-starter who will contribute to our team goals in a busy, fun and buzzing environment.
We offer
- Permanent contract for 40 hours per week, 5/7 including weekends
- Uniform
- 50% discount on restaurant food during shift
- Development and training
- Career progression opportunities
- 28 days holiday per year / 29 after 1 year
- Free use of swimming pool and tennis court
- Access to gym
- Discounts on services and products at Bedruthan and the Scarlet
- Many more perks after probation and for long service including a free experience to stay in the hotel with breakfast, lunch, dinner and spa treatments as well as cashback scheme for wellbeing
As one team we take responsibility for reducing the negative impacts our actions and activities have on the environment and our local community; something we feel is right and is our way of life.
Spa Sales Team Leader in Porth employer: Uniting Holding
Contact Detail:
Uniting Holding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Sales Team Leader in Porth
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and hospitality industry. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your passion for spa and wellbeing! When you get the chance to chat with potential employers, share your experiences and what drives you in this field. Let them see your enthusiasm – it can make all the difference!
✨Tip Number 3
Prepare for interviews by researching the company and its values. Understand their approach to spa services and think of ways you can contribute to their goals. Tailor your answers to show how you align with their mission!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team. So, go ahead and hit that apply button!
We think you need these skills to ace Spa Sales Team Leader in Porth
Some tips for your application 🫡
Show Your Passion for Spa: When you're writing your application, let your love for spa and wellbeing shine through! We want to see how your experience aligns with our values and how you can contribute to our spa's success.
Be Numbers Savvy: Since the role involves understanding numbers and influencing revenue, make sure to highlight any relevant experience. Share specific examples of how you've driven sales or improved performance in previous roles.
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the key responsibilities and skills mentioned in the job description. We appreciate when candidates take the time to connect their experiences to what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Uniting Holding
✨Know Your Numbers
As a Spa Sales Team Leader, you'll need to demonstrate your ability to understand and influence revenue numbers. Brush up on key metrics related to spa sales and be ready to discuss how you've used data in past roles to drive results.
✨Showcase Your Flexibility
This role requires a flexible approach, so be prepared to share examples of how you've adapted to changing circumstances in previous jobs. Highlight any experiences where you successfully managed team schedules or resolved guest complaints swiftly.
✨Passion for Spa and Wellbeing
Make sure to convey your enthusiasm for the spa industry and wellbeing. Share personal experiences or knowledge about spa treatments and wellness trends that could resonate with the interviewers and show your commitment to the role.
✨Team Leadership Skills
Since you'll be leading a team, it's crucial to demonstrate your leadership abilities. Prepare to discuss your experience in training new team members and how you've motivated others to achieve sales targets. Specific examples will make your case stronger!