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- Tasks: Supervise spa operations, lead a team, and ensure exceptional guest experiences.
- Company: Sustainable luxury spa group in stunning North Cornwall.
- Benefits: Competitive pay, uncapped commission, flexible hours, and generous discounts.
- Why this job: Join a passionate team dedicated to wellness and sustainability while developing your career.
- Qualifications: Strong communication, problem-solving skills, and experience in customer service.
- Other info: Enjoy 28 days holiday, innovative training, and access to fantastic facilities.
The predicted salary is between 12 - 15 £ per hour.
Company Description
Bedruthan and Scarlet are set into the clifftop above Mawgan Porth beach in North Cornwall and belong to the group, Red Hotels. Owned by the same family, we are committed to sustainably offering guests luxurious experiences that don’t cost the earth. Our ethos is to take a truly holistic view, treating each guest as an individual, caring for and nurturing our staff and our environment so that everything we do contributes to the wider wellbeing of our planet, our customers and our team.
Job Description
This supervisory role will focus on the operational element of the spas, supervising the whole team of hosts and therapists who provide a unique and caring approach to the guests whilst ensuring accuracy and attention to detail within the spa. To be able to motivate, support & lead by example, ensuring smooth day to day running of the spa. This is a varied role which needs a flexible person who is able to manage their own time and prioritise effectively, daring to be different in continuing to find new ways to surprise and delight our guests.
Qualifications
- Active listening skills
- Excellent communication skills
- Ability to problem solve efficiently
- Ability to share a vision of what a successful spa experience looks and feels like
- Planning and Time management skills
- Computer literate
- Experience in training and developing a team
- Ability to work within a fast paced environment
- A good understanding of how to deliver 5* customer service
Additional information
- £9.25 per hour
- 10% uncapped commission on retail sales
- Permanent contract, variety of working hours including weekends and evenings scheduled 4 weeks out to help plan your life activities – whether you plan to stay or travel!
- Innovative and interesting paid training within a development programme
- Learning opportunities and career progression possibilities
- 28 days paid holiday per year (29 after 1 year)
- Tips
- 50% discount on restaurant food during shift
- Substantial discounts on spa services and products
- Free use of pools and tennis court
- Access to gym
- Healthcare scheme
Wish you were here? Please use the “apply” link to submit your CV. As part of your application, please provide answers in your covering letter or 'message to the hiring manager' to these questions: How would you describe your therapy style? Who has been an inspiration for you and why? What does sustainability mean to you? Direct applications only. You will need to confirm that you are eligible to live and work in the U.K. Start Date: available immediately. As one team we take responsibility for reducing the negative impacts our actions and activities have on the environment and our local community; something we feel is right and is our way of life.
Spa Supervisor in Newquay employer: Uniting Holding
Contact Detail:
Uniting Holding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Supervisor in Newquay
✨Tip Number 1
Get to know the company vibe! Before your interview, check out Bedruthan and Scarlet's website and social media. Understanding their ethos will help you connect with them and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your therapy style and how you can contribute to their unique spa experience.
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you manage your time and adapt to different situations. Highlighting your ability to prioritise tasks will resonate well with the supervisory role they’re looking to fill.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask about their sustainability initiatives or training programmes. This shows you’re not just interested in the job, but also in growing with the company. And remember, apply through our website for the best chance!
We think you need these skills to ace Spa Supervisor in Newquay
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your unique therapy style and what makes you tick.
Answer the Questions: Make sure to address the specific questions in your covering letter. This is your chance to show us how you think about sustainability and who inspires you in your work. Be thoughtful and genuine!
Show Your Passion: We love seeing enthusiasm for the spa industry! Share your experiences and what excites you about providing 5* customer service. Let us know why you’re the perfect fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our amazing team at Bedruthan and Scarlet.
How to prepare for a job interview at Uniting Holding
✨Know Your Spa Stuff
Make sure you brush up on your knowledge of spa treatments and therapies. Be ready to discuss your therapy style and how it aligns with the ethos of the company. This shows that you’re not just interested in the role, but also in providing a unique and caring experience for guests.
✨Showcase Your Leadership Skills
As a Spa Supervisor, you'll need to motivate and lead your team. Prepare examples of how you've successfully trained or developed a team in the past. Highlight your ability to problem-solve and manage time effectively, as these are key skills for the role.
✨Emphasise Sustainability
Since the company values sustainability, think about what it means to you and how you can contribute to their mission. Be ready to share your thoughts on sustainable practices in the spa industry and how you can help reduce negative impacts on the environment.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the spa's operations, team dynamics, and future goals. This not only shows your interest but also helps you determine if this is the right fit for you.
