Territory Manager (Medical), South West in London

Job Location: South West

Who we are? Healthcare 21 is a sales, marketing, and technical services company. Our purpose is to improve people’s lives by being a leading and value adding player in Life Science. We are a high growth company that aims to be the partner of choice for our global healthcare suppliers; deliver on our promises to our customers across hospitals and the wider community; and promote ownership within our employees to be the best at everything they do. We are a values‑based company who recognise and reward employees that embrace our values of passion, innovation, transparency, and simplicity. We are respectful of others and do not accept discrimination in any form. We believe it is our differences that are essential in forming our effective and creative teams and it has made us the sustainable business that we are today. The long‑term success of our sustainable business is based on our teamwork, integrity, and the ability of our people to take ownership of their role. It is our responsibility to provide you with an exciting, innovative environment that is respectful, fulfilling, and rewarding.

Job snapshot

The Territory Manager purpose in this role is to effectively increase sales volume and revenue through medical device product sales year on year, whilst maintaining strong customer relations and increasing market share. You will be responsible for the education of Anaesthetists, Intensivists and Nursing personnel on procedures and product applications and develop and support strong clinical relationships. It is critical in this role that the TM acts with integrity and ethics. Taking every opportunity to promote the organisation and its values and increase its standing within the market.

Key Responsibilities & Competencies:

• Ensure that you comply with risk-assessed policies and procedures relating to IT Security, Health and Safety & HR
• Achievement of Company sales, profit margins and product targets for their area
• To have a comprehensive knowledge of the businesses of which they work within along with regards to product range, technical specifications, prices, features, benefits, clinical applications and sales strategies
• Presentation of products and services to Clinicians, theatre / department managers and nursing staff
• Education of customers (and team members) in the practical features, benefits, handling of product, new technologies and the techniques employed in using the equipment
• Making territory plans to achieve the targets in both sales and promotional activities
• Maintaining and reporting, daily sales activity reports, account records, expenses and other administration as required by the company and your manager
• Maintaining a Business Plan to maximise their territory’s sales opportunities.
• Reviewing the territory’s performance with your manager on a regular basis and write any required monthly reports
• Scan for and report on competitors activity on their territory
• Promoting and where required supporting study days, exhibitions and workshops on territory and throughout UK as required
• Maintain and continue to develop the necessary skills and product knowledge by on-going self development in the job function, to augment the training that the company provides and ensure that all company sponsored training is implemented
• To communicate regularly with the National Sales Manager including planning for conference call and sales meetings
• To assist with all marketing, research and product launches when necessary
• To understand the financial operations, purchasing and funding practices of each client group, i.e. the NHS
• Ability to influence, develop and negotiate with all financial representatives e.g. directors, procurement and business unit managers and other stakeholders in order to close a sale effectively and within profit margins/ targets
• Effective use of up to date product literature and presentations to all relevant and influential stakeholders NHS and private hospital personnel and communicate agreed sales strategies in line with agreed objectives
• The ability to effectively utilise and demonstrate all relevant computer applications, communication tools and internal software systems
• Overseas travel for international congresses, product training and supplier meetings is essential, often taking place at weekends

Key Requirements

• Full clean Driver’s licence.
• Can create a positive impact and convey confidence and credibility to others.
• Ability to work effectively and co-operatively with others.
• Flexible and enthusiastic mindset.
• Establish and maintain good working and interpersonal relationships.
• Making decisions and taking responsibility.
• Ability to produce results, prioritising objectives and scheduling work to make best use of time and resources.
• Can cope effectively with pressure and setbacks and maintain commitment in spite of opposition.
• Ability to solicit orders from present and prospective customers for the assigned products.
• Must be a skilled negotiator and influencer.
• Possess a high degree of motivation.
• Professional skills- Sales and Territory Analysis, Budget Management, Presentation skills.
• Good working knowledge of Microsoft Office.
• Highly developed interpersonal, networking and influencing skills.
• Proven experience in managing pressure, deadlines and setbacks efficiently while maintaining commitment despite opposition.
• Excellent written, communication, presentation and interpersonal skills.
• Excellent organisational skills.
• Strong personal drive.

What are some of the benefits of working at Healthcare 21?

• Lunch allowance.
• Company vehicle.
• HC21 training academy.
• Savings & Cycle Schemes.
• Remote/Flexible Working.
• Salary and bonus structures.
• Sustainable business strategy.
• Employee Assistance Programme.
• Pension, life assurance & income protection.
• Long service awards & employee of the month.
• Employee events & initiatives all throughout the year.
• Enhanced sick pay scheme that increases with service.
• Enhanced annual and life leave that increases with service.

We are proud to be an equal opportunity and disability confident employer. At Healthcare 21 we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. We also know the confidence gap can often get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you!