Territory Manager (Cardiac), South West in London

Who we are? Healthcare 21 is a sales, marketing, and technical services company. Our purpose is to deliver products and solutions to assist healthcare providers achieve optimum clinical outcomes. We are a high growth company that aims to be the partner of choice for our global healthcare suppliers; deliver on our promises to our customers across hospitals and the wider community; and promote ownership within our employees to be the best at everything they do. We are a values-based company who recognise and reward employees that embrace our values of passion, innovation, transparency, and simplicity. We are respectful of others and do not accept discrimination in any form. We believe it is our differences that are essential in forming our effective and creative teams and it has made us the sustainable business that we are today. The long-term success of our sustainable business is based on our teamwork, integrity, and the ability of our people to take ownership of their role. It is our responsibility to provide you with an exciting, innovative environment that is respectful, fulfilling and rewarding.

Job Snapshot

The Territory Manager’s purpose in this role is to increase Cardiac & Cardiology sales volume and revenue through medical device product sales year on year whilst maintaining strong customer relations and increasing market share. They must build a network of KOLs/advocates in the Cardiac & Cardiology fields and foster strong relationships to grow market share in the UK. They must proactively seek for opportunities for other Healthcare 21 UK businesses within their territories, passing on these opportunities to the appropriate Territory Manager, ensuring that a strong relationship is formed with all other Healthcare 21 UK Territory Managers in that territory.

Key Responsibilities & Competencies

• Achievement of Company sales, profit margins and product targets for their area.
• To have a comprehensive knowledge of Cardiac & Cardiology products and procedures, including product range, technical specifications, prices, features, benefits, clinical applications, and sales strategies.
• Complete QBR objectives as agreed with the Business Manager.
• Presentation of Cardiac & Cardiology products and services to clinicians, theatre managers and nursing staff.
• Education of customers (and team members) in the practical features, benefits, handling of product, new technologies and the techniques employed in using the equipment.
• Making territory plans to achieve the targets in both sales and promotional activities.
• Maintaining and reporting, daily sales activity reports, account records, expenses and other administration as required by the company and your manager.
• Maintaining a Business Plan to maximise their territory’s sales opportunities.
• Reviewing the territory’s performance with your manager on a regular basis and write any required monthly reports.
• Scan for and report on competitors activity on their territory.
• Promoting and where required supporting nurse study days, exhibitions and workshops on the territory.
• Maintain and continue to develop the necessary skills and product knowledge by on‑going self‑development in the job function, to augment the training that the company provides and ensure that all company‑sponsored training is implemented.
• Excellent professional appearance and presentation, ensuring that the correct attire is worn for the area of work, i.e. business suit, scrubs, etc.
• To communicate regularly with the Business Manager and attend planned conference calls and monthly sales meetings.
• To assist with all marketing, research and product launches for Cardiac & Cardiology when necessary.
• To understand the financial operations, purchasing and funding practices of each client group, i.e. the NHS.
• Ability to influence, develop and negotiate with all financial representatives e.g. directors, procurement and business unit managers and other stakeholders in order to close a sale effectively and within profit margins/targets.
• Effective use of up to date product literature and presentations to all relevant and influential stakeholders.
• The ability to effectively utilise and demonstrate all relevant computer applications, communication tools and sales and HR administrative functions, eg. PowerBI, SAP Concur and HR Locker.

Key Requirements

• Full Driver’s Licence.
• Strong sales history in medical device sales preferably devices used in Cardiac & Cardiology.
• Sales and Territory Analysis, Budget Management, Presentation skills.
• Highly developed interpersonal, networking and influencing skills.
• Excellent written, communication, organisation and interpersonal skills.
• Establish and maintain good working and interpersonal relationships.
• Ability to meet frequently with customers and other decision makers and to travel frequently throughout assigned territory to do so.
• Be flexible and have an enthusiastic mindset.
• Create a positive impact and convey confidence and credibility to others.
• Cope effectively with pressure and setbacks and maintain commitment in spite of opposition.
• Ability to work effectively and cooperatively with others.
• Good working knowledge of Microsoft® Office.
• Possess a high degree of motivation.
• Make decisions and take responsibility.
• Produce results, prioritising objectives and scheduling work to make best use of time and resources.
• Solicit orders from present and prospective customers for the assigned products.

Benefits

• Lunch allowance.
• Company vehicle.
• HC21 training academy.
• Savings & Cycle Schemes.
• Remote/Flexible Working.
• Salary and bonus structures.
• Sustainable business strategy.
• Employee Assistance Programme.
• Pension, life assurance & income protection.
• Long service awards & employee of the month.
• Employee events & initiatives all throughout the year.
• Enhanced sick pay scheme that increases with service.
• Enhanced annual and life leave that increases with service.

We are proud to be an equal opportunity and disability confident employer. At Healthcare 21, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.