Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install, maintain and repair critical care and imaging equipment across the UK.
- Company: Join Healthcare 21 Group, a leader in medical technology solutions.
- Benefits: Enjoy flexible working, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in healthcare while developing your technical skills.
- Qualifications: HNC/HND in relevant field and 3+ years of field service experience preferred.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Healthcare 21 Group is a leading supplier of medical, diagnostic and critical care equipment across the UK and Ireland. Through its specialist divisions, including Xograph Healthcare and Aquilant Medical, the Group supports hospitals and clinics with life‑support technologies, imaging systems and associated clinical solutions.
This role combines responsibility for critical care equipment, including ventilators, respiratory and patient support systems; with imaging technologies such as C‑arms, mobile X‑ray and digital platforms. Working nationally, you will carry out installation, preventive maintenance, calibration and repair activities to ensure equipment performance, compliance and uptime in both critical care and radiology environments. The role requires a professional, proactive approach, strong technical capability and the ability to operate confidently in clinically sensitive settings. Full manufacturer and group training will be provided.
Key responsibilities and activities- Carry out on‑site preventive maintenance, repair, calibration and installation across HC21 critical care and imaging systems
- Support life‑support equipment including ventilators and respiratory systems
- Service imaging systems including mobile X‑ray and C‑arms
- Ensure compliance with manufacturer guidelines, IRR17 where applicable and company procedures
- Respond promptly to breakdowns to minimise clinical disruption
- Provide first‑line remote diagnostics and technical support where required
- Complete service reports, calibration records and regulatory documentation accurately and on time
- Record all activities using approved digital platforms
- Maintain controlled spare parts stock and specialist tools
- Ensure compliance with electrical safety, radiation regulations and infection control standards
- Support audit, quality and service KPI processes
- Represent Healthcare 21 Group professionally at all times
- Build effective relationships with biomedical teams, radiology departments and critical care clinicians
- Communicate clearly, manage expectations and keep customers informed
- Work collaboratively with service support and operational teams to meet SLA commitments
- Support changing service demands, including occasional overnight stays and varied working hours
- Participate in on‑call or escalation rotas where required
- Attend UK or overseas manufacturer training as required
- Work from home when completing administrative or remote support duties
- Strong diagnostic capability across electrical, electronic and software‑controlled medical systems
- Understanding of critical care and imaging equipment principles
- Ability to work independently in high‑pressure clinical environments
- Customer‑focused, organised and solutions‑driven
- Professional, adaptable and resilient
- HNC/HND or equivalent in electronics, electrical engineering, biomedical engineering or relevant experience
- 3+ years’ field service experience within medical equipment preferred
- Competent IT user with experience of digital service platforms
- National travel across the UK and occasionally Ireland
- Full UK driving licence
- DBS clearance (or ability to obtain)
- 40 hours per week, Monday to Friday, with flexibility aligned to service need
- Lunch allowance
- Company vehicle
- HC21 training academy
- Savings & Cycle Schemes
- Remote/Flexible Working
- Salary and bonus structures
- Sustainable business strategy
- Employee Assistance Programme
- Pension, life assurance & income protection
- Long service awards & employee of the month
- Employee events & initiatives all throughout the year
- Enhanced sick pay scheme that increases with service
- Enhanced annual and life leave that increases with service
We are proud to be an equal opportunity employer. At Healthcare 21 we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. We also know the confidence gap can often get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you!
Field Service Engineer (London) employer: Uniting Holding
Contact Detail:
Uniting Holding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and engineering sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by practising common questions related to field service engineering. Think about scenarios where you've solved problems or improved processes. We want you to showcase your technical skills and customer service prowess!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your professionalism.
✨Tip Number 4
Apply through our website for the best chance at landing that Field Service Engineer role! We love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Field Service Engineer (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with medical equipment, especially in critical care and imaging systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with healthcare technology and how you can contribute to our team. Keep it professional but let your personality show through.
Showcase Your Technical Skills: We’re looking for strong diagnostic capabilities, so don’t hold back! Mention specific tools or technologies you’ve worked with, especially those related to electrical, electronic, and software-controlled medical systems. This will help us see your expertise.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Healthcare 21!
How to prepare for a job interview at Uniting Holding
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of critical care and imaging equipment. Be prepared to discuss specific technologies like ventilators and mobile X-ray systems, as well as any relevant experience you have with them. This will show that you're not just a candidate, but someone who understands the tools of the trade.
✨Demonstrate Your Problem-Solving Skills
Field Service Engineers often face unexpected challenges. Think of examples from your past experiences where you successfully diagnosed and resolved issues under pressure. Sharing these stories will highlight your strong diagnostic capability and customer-focused approach.
✨Showcase Your Communication Skills
Since you'll be working closely with clinical teams, it's crucial to demonstrate your ability to communicate clearly and manage expectations. Prepare to discuss how you've built effective relationships in previous roles and how you keep customers informed during service calls.
✨Be Ready for Flexibility
This role requires adaptability, so be prepared to discuss your willingness to work varied hours and travel. Share any experiences where you've had to adjust your schedule or work outside of typical hours to meet service demands, showing that you're ready to support the team whenever needed.