Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the design and implementation of a company-wide CRM solution.
- Company: Join a forward-thinking company focused on enhancing customer experiences.
- Benefits: Enjoy a competitive salary, generous benefits, and occasional travel opportunities.
- Why this job: Make a real impact by improving customer care and working in a supportive environment.
- Qualifications: Experience with MS Dynamics CRM, particularly F&O and CE, is essential.
- Other info: Collaborate with a talented team of developers and enjoy a culture that values improvement and enjoyment.
The predicted salary is between 60000 - 84000 £ per year.
Dynamics CRM Architect £75-80000 plus generous benefits UK based (occasional travel).
Rapidly adopting and scaling the CRM is a key business strategy and the Architect leads on all technical design and decisioning.
The CRM is in use in pockets of the business and working really well. The aim now is to get the CRM adopted business wide. The business has appetite to do so, seeing the benefits already being realised.
The Architect needs to understand the business' requirements and to design appropriate solutions and features for successful adoption and maximum benefit from the CRM. Technical hands-on and high level design are required, making this an incredibly satisfying role if done well.
You will be responsible for the successful design, implementation, deployment and adoption of the overall solution. You will have the support of a team of D365 developers and systems support analysts. Plenty of resource is available; you will not manage but will have task management and access to a talented, willing team of developers.
We need:
- An experienced CRM architect who knows MS Dynamics well, particularly F&O and CE.
- Someone who can handle stakeholders confidently.
- You need to be based in the UK and happy to travel occasionally (once a quarter ish).
- Ideally relevant qualifications and education (not essential).
The values and ethos of the company include:
- Caring about the customer (the CRM is simply to make the customer experience and care better).
- Caring about your colleagues; the environment is inclusive and supportive.
- Trying to improve things.
- Trying to enjoy your work.
For more information please contact MandyKettle@UnitingAmbition.com.
Dynamics CRM Architect (United Kingdom) employer: Uniting Cloud
Contact Detail:
Uniting Cloud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics CRM Architect (United Kingdom)
✨Tip Number 1
Familiarise yourself with the latest features and updates in MS Dynamics CRM, especially F&O and CE. This will not only boost your confidence during discussions but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the CRM space, particularly those who have experience with Dynamics. Engaging in relevant forums or LinkedIn groups can provide insights into the role and help you make valuable connections.
✨Tip Number 3
Prepare to discuss real-world examples of how you've successfully implemented CRM solutions in the past. Highlighting your hands-on experience will show that you can handle the technical demands of the role.
✨Tip Number 4
Understand the company's values and ethos, as they are looking for someone who aligns with their culture. Be ready to articulate how your approach to customer care and teamwork fits with their mission during any conversations.
We think you need these skills to ace Dynamics CRM Architect (United Kingdom)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Dynamics CRM Architect. Familiarise yourself with MS Dynamics, particularly F&O and CE, as well as the importance of stakeholder management.
Tailor Your CV: Highlight your relevant experience in CRM architecture and any specific projects where you've successfully implemented or scaled CRM solutions. Use keywords from the job description to ensure your CV aligns with what the company is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving customer experiences through CRM solutions. Mention how your values align with the company's ethos of caring for customers and colleagues, and provide examples of how you've improved processes in previous roles.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a role that involves technical design and decision-making.
How to prepare for a job interview at Uniting Cloud
✨Showcase Your Technical Expertise
As a Dynamics CRM Architect, it's crucial to demonstrate your in-depth knowledge of MS Dynamics, especially F&O and CE. Be prepared to discuss specific projects where you've successfully implemented CRM solutions and how you tackled technical challenges.
✨Understand the Business Needs
Make sure you grasp the business's requirements and how they relate to CRM adoption. Prepare examples of how you've aligned technical solutions with business goals in previous roles, showcasing your ability to bridge the gap between technology and business strategy.
✨Engage with Stakeholders
Since handling stakeholders confidently is key for this role, practice articulating your ideas clearly and concisely. Think of scenarios where you've effectively communicated with different stakeholders and how you managed their expectations during a project.
✨Emphasise Team Collaboration
Highlight your experience working with development teams and how you’ve facilitated collaboration. Discuss how you’ve supported team members in achieving project goals and how you plan to leverage the talented team of developers at the company.
