At a Glance
- Tasks: Be the friendly face of our corporate office, greeting visitors and managing front-of-house operations.
- Company: Join a dynamic corporate team in the heart of Central London.
- Benefits: Enjoy 25 days annual leave, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced environment with room for personal development and career advancement.
- Why this job: Make a positive first impression and enhance visitor experiences every day.
- Qualifications: 1 year of reception experience and strong customer service skills required.
The predicted salary is between 29780 - 29780 £ per year.
We are seeking a confident, personable and professional individual to join our clients team as a Corporate Receptionist in a dynamic corporate environment.
About the Role
As the first point of contact for visitors and staff, you will deliver exceptional customer service and maintain a welcoming front of house experience.
Responsibilities
- Meeting and greeting visitors and employees in a friendly, professional manner.
- Ensuring all visitors, contractors and staff members sign in/out and are issued correct passes in line with SOPs.
- Communicating fire procedures and safety instructions to all visitors.
- Maintaining high FOH standards and consistently delivering excellent service.
- Handling incoming calls and emails.
- Providing directions and building information to visitors.
- Maintaining confidentiality and adhering to all company policies and procedures.
- Reporting risks, near misses or incidents to the Line Manager.
- Supporting team members and contributing to best practice sharing.
- Participating in training, development, and performance reviews.
- Maintaining visitor logs for security and evacuation purposes.
- Remaining vigilant for suspicious activity and reporting concerns appropriately.
- Assisting with meeting room bookings.
- Performing ad hoc administrative duties as required.
- Collecting and transporting incoming items from the loading bay to the floor.
- Ensuring meeting rooms are clean, set up correctly and reset after use.
- Assisting with furniture moves for meetings and internal events in lounge and communal areas.
- Organizing furniture layouts in line with event requirements.
- Managing incoming and outgoing mail.
- Maintaining accurate records of deliveries and mail handling.
Qualifications
- At least 1 year of previous experience in a corporate reception or facilities support role.
Required Skills
- Proven ability to deliver high standards of customer service in a professional, fast-paced corporate environment.
- Confident in managing situations that may be complex or involve conflict with a calm and empathetic approach.
- Fit and capable of performing manual handling tasks such as moving furniture and handling deliveries.
- Strong organisational skills with the ability to manage multiple tasks, including reception desk, mail services, meeting room setups and general porterage duties.
- Able to work independently using initiative while remaining focused and motivated.
- Efficient, courteous and professional manner at all times.
- Experience in handling difficult or sensitive customer interactions with discretion and professionalism.
- Excellent communication skills, with the ability to manage queries and messages from visitors and staff in a timely and helpful way.
- Proactive in identifying opportunities for improvement and embracing change.
- Willingness to learn and participate in ongoing training and development.
Pay range and compensation package
£29,780
Location
Central London
Benefits
25 days annual leave + Bank Holiday
Corporate Receptionist in Liverpool employer: Unitemps
Join a vibrant team in Central London as a Corporate Receptionist, where you will be the welcoming face of our dynamic corporate environment. We pride ourselves on fostering a supportive work culture that values exceptional customer service, offers extensive training and development opportunities, and provides a generous benefits package including 25 days of annual leave plus bank holidays. Experience the unique advantage of working in one of the world's most exciting cities, where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist in Liverpool
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and culture can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your greeting and introduction! As a Corporate Receptionist, first impressions matter. A confident and friendly approach will set the tone for the rest of your interview.
✨Tip Number 3
Prepare examples of how you've handled difficult situations in the past. This role requires a calm and empathetic approach, so showcasing your problem-solving skills will definitely impress.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Corporate Receptionist in Liverpool
Some tips for your application 🫡
Show Your Personality:As a Corporate Receptionist, you'll be the face of the company, so let your personality shine through in your application. Use a friendly tone and share a bit about yourself to show us how you connect with people.
Highlight Relevant Experience:Make sure to emphasise any previous experience in reception or customer service roles. We want to see how you've handled similar responsibilities and delivered excellent service in a fast-paced environment.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with what we’re looking for, like your organisational skills and ability to manage multiple tasks.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Unitemps
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, culture, and recent news. This will not only help you understand what they’re looking for but also allow you to tailor your responses to show how you fit into their environment.
✨Practice Your Customer Service Scenarios
As a Corporate Receptionist, you'll be the face of the company. Prepare for common customer service scenarios by practising how you would handle difficult situations or conflicts. Think about examples from your past experience that demonstrate your calm and professional approach.
✨Dress the Part
First impressions matter! Make sure you dress professionally and appropriately for the corporate environment. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your interest in the position and helps you determine if it’s the right fit for you.
