At a Glance
- Tasks: Be the friendly face of our corporate office, welcoming visitors and ensuring a smooth experience.
- Company: Join a dynamic team in a vibrant corporate environment.
- Benefits: Enjoy 25 days annual leave, competitive salary, and opportunities for growth.
- Other info: Perfect for those who thrive in fast-paced environments and love helping others.
- Why this job: Make a real impact by providing exceptional customer service every day.
- Qualifications: 1 year of reception or facilities support experience required.
The predicted salary is between 29780 - 29780 £ per year.
We are seeking a confident, personable and professional individual to join our clients team as a Corporate Receptionist in a dynamic corporate environment.
About the Role
As the first point of contact for visitors and staff, you will deliver exceptional customer service and maintain a welcoming front of house experience.
Responsibilities
- Meeting and greeting visitors and employees in a friendly, professional manner.
- Ensuring all visitors, contractors and staff members sign in/out and are issued correct passes in line with SOPs.
- Communicating fire procedures and safety instructions to all visitors.
- Maintaining high FOH standards and consistently delivering excellent service.
- Handling incoming calls and emails.
- Providing directions and building information to visitors.
- Maintaining confidentiality and adhering to all company policies and procedures.
- Reporting risks, near misses or incidents to the Line Manager.
- Supporting team members and contributing to best practice sharing.
- Participating in training, development, and performance reviews.
- Maintaining visitor logs for security and evacuation purposes.
- Remaining vigilant for suspicious activity and reporting concerns appropriately.
- Assisting with meeting room bookings.
- Performing ad hoc administrative duties as required.
- Collecting and transporting incoming items from the loading bay to the floor.
- Ensuring meeting rooms are clean, set up correctly and reset after use.
- Assisting with furniture moves for meetings and internal events in lounge and communal areas.
- Organizing furniture layouts in line with event requirements.
- Managing incoming and outgoing mail.
- Maintaining accurate records of deliveries and mail handling.
Qualifications
- At least 1 year of previous experience in a corporate reception or facilities support role.
Required Skills
- Proven ability to deliver high standards of customer service in a professional, fast-paced corporate environment.
- Confident in managing situations that may be complex or involve conflict with a calm and empathetic approach.
- Fit and capable of performing manual handling tasks such as moving furniture and handling deliveries.
- Strong organisational skills with the ability to manage multiple tasks, including reception desk, mail services, meeting room setups and general porterage duties.
- Able to work independently using initiative while remaining focused and motivated.
- Efficient, courteous and professional manner at all times.
- Experience in handling difficult or sensitive customer interactions with discretion and professionalism.
- Excellent communication skills, with the ability to manage queries and messages from visitors and staff in a timely and helpful way.
- Proactive in identifying opportunities for improvement and embracing change.
- Willingness to learn and participate in ongoing training and development.
Pay range and compensation package £29,780
Location Central London
Benefits 25 days annual leave + Bank Holiday
Corporate Receptionist employer: Unitemps
Join our vibrant team as a Corporate Receptionist in Central London, where you will be the welcoming face of our dynamic corporate environment. We pride ourselves on fostering a supportive work culture that values exceptional customer service, offers 25 days of annual leave plus bank holidays, and provides ample opportunities for professional growth through ongoing training and development. Experience the unique advantage of working in one of the world's most exciting cities, where your contributions will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist
✨Tip Number 1
First impressions matter! When you walk into that interview, be sure to greet everyone with a warm smile and a confident handshake. Remember, you're not just showcasing your skills; you're also showing them how you'd represent their company at the front desk.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios you might face as a Corporate Receptionist. Think about how you'd handle tricky situations or difficult customers, and be ready to share those examples.
✨Tip Number 3
Dress the part! Make sure your outfit is professional and reflects the corporate environment. Looking sharp not only boosts your confidence but also shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds. And hey, if you haven't already, check out our website for more opportunities!
We think you need these skills to ace Corporate Receptionist
Some tips for your application 🫡
Show Your Personality:As a Corporate Receptionist, you'll be the face of the company, so let your personality shine through in your application. Use a friendly tone and share a bit about yourself to show us how you connect with people.
Highlight Relevant Experience:Make sure to emphasise any previous experience in reception or customer service roles. We want to see how you've handled similar responsibilities and delivered exceptional service in a fast-paced environment.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with what we’re looking for, like your organisational skills and ability to manage multiple tasks.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Unitemps
✨Know the Company
Before your interview, take some time to research the company. Understand their values, culture, and what they do. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Practice Your Customer Service Skills
As a Corporate Receptionist, you'll be the first point of contact for visitors. Prepare by practising how you would greet someone, handle inquiries, and manage difficult situations. Role-playing with a friend can help you feel more confident.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you handle conflict or manage multiple tasks. Prepare specific examples from your past experience that demonstrate your skills and abilities relevant to the role.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the corporate environment. This shows that you respect the company and understand the importance of maintaining a professional image.
