At a Glance
- Tasks: Manage appointments and ensure deadlines are met while liaising with clients and teams.
- Company: Join United Infrastructure, a leader in innovative and sustainable solutions.
- Benefits: Gain valuable experience in a fast-paced environment with opportunities for growth.
- Other info: Dynamic role with a focus on teamwork and effective communication.
- Why this job: Be part of a mission that impacts the UK's infrastructure and enhances your skills.
- Qualifications: Admin qualification or experience, strong customer service skills, and Microsoft Office proficiency.
The predicted salary is between 40500 - 49500 £ per year.
As a Planner, your day-to-day tasks will include preparing, reviewing and monitoring appointments, visits and completions to ensure adherence to the deadlines and timescales, liaising with the client and wider team, ensuring all relevant parties are informed of latest updates.
You will be required to make contact via email and telephone on a daily basis.
To be responsible for all Planning, administrative and customer liaison requirements for their assigned Project.
Ensuring Total Mobile is always up to date and all data inputted is accurate to enable accurate reporting.
Responsibilities
- To log all new jobs onto Total Mobile.
- Resident contact to arrange Validation Surveys and Post Inspection Surveys.
- Allocating relevant job codes to Site Managers for Validation and Post Inspection surveys.
- Responding to Client queries regarding access to properties.
- Generate letters to Residents at various points of the job workflow.
- Monitor shared inbox if applicable to ensure targeted levels on emails requiring action are met.
- Provide Admin support to the Disrepairs Team, Raise purchase orders as instructed. Attend Client meetings as requested.
Requirements
- Relevant Admin qualification or proven experience
- Experience within a similar role
- Strong experience of working within a fast moving environment delivering a high quality and robust delivery service
- Experience of working within a customer facing environment
- Proficient in the use of Microsoft office applications (outlook; excel and word)
- Able to demonstrate an awareness and understanding of equality issues
Join us at United Infrastructure today and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.
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Planner/Admin employer: Unitedinfrastructure
At United Infrastructure, we pride ourselves on being an excellent employer, offering a dynamic work environment where innovation and sustainability are at the forefront of our mission. Our team enjoys comprehensive benefits, a supportive culture that fosters collaboration, and ample opportunities for professional growth, all while contributing to impactful projects across the UK. Join us in making a difference and experience the unique advantages of working in a role that truly matters.
