At a Glance
- Tasks: Join our team to conduct user research that shapes health technology products.
- Company: Optum is a global leader in healthcare, dedicated to improving lives through innovative solutions.
- Benefits: Enjoy remote work flexibility, comprehensive benefits, and career development opportunities.
- Other info: This role involves occasional site visits and teamwork in collaboration hubs.
- Why this job: Make a real impact on health outcomes while collaborating with talented peers in a diverse culture.
- Qualifications: Passion for user research with experience in qualitative and quantitative methodologies required.
The predicted salary is between 28800 - 48000 € per year.
Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Here at Optum, we have a brilliant opportunity for an User Researcher to join our highly capable and talented Health Analytics Product Experience & Design team on a permanent basis.
You will take a proactive approach reimagining our core products and innovating in order to create new solutions that significantly improve patient outcomes.
At Optum, we embrace new ideas and innovative solutions, and we want you to bring your knowledge and expertise to the highly valued User Research team. You will play a significant part in designing and conducting research studies to present findings on products that are shaping the next evolutionary stage in health technology.
If you want to be part of a company where you are valued and a role that allows you to see your contribution come to life improving current and future health outcomes through user research, then apply today!
This User Researcher role is predominantly home working, however there is a requirement to visit customer/user sites on an ad hoc basis and attend ad hoc team meetings and workshops in our collaboration hubs.
What you’ll do:
As a User Researcher, we will be looking for you to form part of a cross-functional team to align user research activities across multiple projects. Taking a consultative approach, you will utilise a variety of research methodologies from discovery to usability testing to pilot feedback, you will guide stakeholders and our product team in the right approach to address our customers questions.
We’re looking for collaborators who will promote and create a culture of user centred and evidence-based approach to product and service design. As User Researcher, we would look to you to conduct effective contextual inquiry to understand how our customers utilise our software and provide recommendations to the roadmap based on this discovery.
Other key responsibilities and accountabilities will include;
- Work closely with Product Designers and Product Managers to help embed rapid research & findings into agile teams and process
- Align user research sessions and activities with product objectives and priorities
- Actively engage stakeholders in user research activities
Who You’ll Be:
We need you to be a User Researcher with a passion for designing and conducting a range of qualitative and quantitative research methodologies across various stages of the product development cycle. You will have extensive experience working in an in-house environment to support the commitment to delivering user-centred products at Optum.
Collaboration is essential; you will be able to demonstrate previous experience of working with internal stakeholders to deliver research activities. Working in a fast-paced role you will have the ability to work on multiple projects simultaneously.
You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
Other useful skills and experience include:
- Excellent analytical and problem-solving skills, including thematic analysis
- Good presentation creation skills and delivery
- Experience within the Healthcare sector
Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveler community, or any other characteristic protected by law. Optum is a drug-free workplace. 2024 Optum Services (Ireland) Limited. All rights reserved.
#J-18808-LjbffrUser Researcher in Leeds employer: UnitedHealth Group
Optum is an exceptional employer that prioritises diversity and inclusion, offering a collaborative work culture where your contributions directly impact health outcomes for communities worldwide. With comprehensive benefits and ample opportunities for career development, you will thrive in a supportive environment that values innovation and user-centred design. Join us in our mission to advance health equity while enjoying the flexibility of predominantly home working, complemented by engaging team interactions in our collaboration hubs.
StudySmarter Expert Advice🤫
We think this is how you could land User Researcher in Leeds
✨Tip Number 1
Familiarise yourself with the latest user research methodologies, especially those relevant to healthcare. Being able to discuss specific techniques like contextual inquiry or usability testing during your interview will show that you're well-prepared and knowledgeable.
✨Tip Number 2
Network with current or former employees of Optum on platforms like LinkedIn. Engaging in conversations about their experiences can provide you with valuable insights into the company culture and expectations for the User Researcher role.
✨Tip Number 3
Prepare to discuss how you've collaborated with cross-functional teams in the past. Highlighting specific examples where your research influenced product design will demonstrate your ability to work effectively within a team setting.
✨Tip Number 4
Stay updated on current trends and challenges in the healthcare sector. Being able to articulate how these issues impact user experience will not only impress your interviewers but also show your commitment to improving health outcomes through user research.
We think you need these skills to ace User Researcher in Leeds
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the User Researcher position at Optum. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Tailor Your CV:Customise your CV to reflect your experience in user research, particularly in qualitative and quantitative methodologies. Highlight any previous work in healthcare or related fields, and ensure that your skills align with those mentioned in the job description.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for user research and how it can improve health outcomes. Use specific examples from your past experiences to demonstrate your ability to collaborate with cross-functional teams and engage stakeholders effectively.
Showcase Your Analytical Skills:In your application, emphasise your analytical and problem-solving skills. Provide examples of how you've used thematic analysis or other analytical methods in previous roles to inform product design and development.
How to prepare for a job interview at UnitedHealth Group
✨Understand the Company Culture
Before your interview, take some time to research Optum's culture, especially their commitment to diversity and inclusion. Be prepared to discuss how your values align with theirs and how you can contribute to a positive work environment.
✨Showcase Your Research Methodologies
As a User Researcher, you'll need to demonstrate your expertise in various research methodologies. Be ready to share specific examples of how you've applied qualitative and quantitative methods in past projects, and how these have led to improved user outcomes.
✨Prepare for Collaborative Scenarios
Collaboration is key in this role. Think of examples where you've successfully worked with cross-functional teams, particularly with Product Designers and Managers. Highlight how you engaged stakeholders in user research activities and the impact it had on the project.
✨Demonstrate Analytical Skills
Optum values analytical and problem-solving skills. Be prepared to discuss how you've used thematic analysis in your previous roles. You might even want to bring a case study or example that showcases your analytical thinking and how it benefited a project.
