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- Tasks: Manage major incidents and ensure effective communication for service restoration.
- Company: Leading healthcare organisation focused on health equity.
- Benefits: Flexible work environment and excellent development opportunities.
- Why this job: Make a real difference in healthcare access while working remotely.
- Qualifications: ITIL certification and strong stakeholder engagement skills.
- Other info: Perfect for those passionate about enhancing healthcare.
The predicted salary is between 36000 - 60000 £ per year.
A leading healthcare organization is seeking an Incident and Problem Manager in Leeds. In this full-time hybrid role, you will manage major incidents, ensuring effective communication and service restoration.
The position requires ITIL certification and strong skills in stakeholder engagement and problem-solving. You will enjoy a flexible work environment while contributing to health equity initiatives. With excellent development opportunities, this role is perfect for those passionate about enhancing healthcare access.
Senior Incident & Problem Manager – ITIL Expert (Remote UK) in Leeds employer: UnitedHealth Group
Contact Detail:
UnitedHealth Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Incident & Problem Manager – ITIL Expert (Remote UK) in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about roles that might not even be advertised yet.
✨Tip Number 2
Prepare for those interviews by brushing up on your ITIL knowledge and real-life examples of how you've managed incidents. We all know that storytelling is key, so make sure you can share how you’ve tackled challenges in the past.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Check out our website for the latest job openings! We regularly update our listings, and applying directly through us can give you a better chance of landing that dream role in incident management.
We think you need these skills to ace Senior Incident & Problem Manager – ITIL Expert (Remote UK) in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ITIL certification and relevant experience in incident and problem management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about healthcare and how your background makes you a perfect fit for this role. Let us know what excites you about contributing to health equity initiatives.
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to engage with stakeholders. Use clear and concise language, and don’t forget to mention any relevant experiences where you’ve successfully managed communications during incidents.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at UnitedHealth Group
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in managing incidents and problems. This will show that you're not just certified but also experienced.
✨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully communicated during major incidents. Think about times when you had to engage with stakeholders and how you ensured everyone was kept in the loop.
✨Demonstrate Problem-Solving Prowess
Be ready to tackle hypothetical scenarios during the interview. Practice articulating your thought process in solving complex problems, as this will highlight your analytical skills and ability to think on your feet.
✨Align with Health Equity Initiatives
Research the organisation's health equity initiatives and be prepared to discuss how your values align with theirs. Showing genuine interest in their mission can set you apart and demonstrate your commitment to enhancing healthcare access.
