At a Glance
- Tasks: Manage customer payments and resolve billing queries in a dynamic finance team.
- Company: Join Optum UK, a leader in integrated healthcare software and services.
- Benefits: Hybrid working, competitive salary, and opportunities for career growth.
- Other info: Collaborative environment with a focus on innovation and meaningful change.
- Why this job: Make a real impact in UK healthcare while developing your skills.
- Qualifications: Experience in credit control and strong problem-solving abilities required.
The predicted salary is between 30000 - 40000 € per year.
Are you an experienced Credit Controller looking for your next position? Do you thrive in an environment where you're empowered to innovate and create meaningful change? If so, then I encourage you to read on. We're looking for a Credit Controller to join our finance team on a 6-month fixed term contract.
About the Team: You will be joining a team of highly valued Credit Controllers who are responsible for collecting payments from our customers within the healthcare market. This Credit Control job is a hybrid working position, with a requirement to come into the Leeds office (LS19 6BA) once a week. The rest of your role will be worked from home.
About the Role: This is a varied Credit Control position where you will be responsible for a ledger consisting of NHS customers. We will look to you to build relationships with customers to resolve billing queries and ensure timely collection of payments. Collaboration is key, you will work with the wider finance and business to understand and resolve invoice queries. Other key responsibilities and accountabilities will include:
- Handling of customer billing queries, to resolve disputed items
- Agreeing payment plans with customers, where appropriate
- Maintaining accurate records for all chasing activity
- Assisting the wider accounts department, as required
Who You Are: You will be an experienced Credit Controller with an understanding of the order to cash process. Being a problem-solver will come naturally to you as you use your inquisitive nature to understand invoice queries. As a Credit Controller, you will have exposure to complex query handling through speaking with customers and the wider business to gather the right information to collect payments. Confident in speaking with customers over the phone, you will have demonstrable experience of building relationships in the credit control process. We are fast paced, so the ability to work with competing demands and in a changing environment is key. Other skills and experience we are looking for you to demonstrate include:
- Previous experience working in B2B credit control and full understanding of the order to cash process
- Good Excel skills
- Experience within a similar role working with the public sector is desirable but not essential to your success
Ready to Join Us? At Optum UK, we are a UK leader in integrated healthcare software and services, supporting healthcare professionals across primary and community care, pharmacy, secondary care and specialist services. Our technology helps teams access the right information at the right time, enabling better, faster and more efficient patient care across the UK healthcare system. If this sounds like the right next step for you, we'd love to hear from you. Apply today and discover why Optum UK is an exceptional place to grow your career while making a tangible impact in UK healthcare.
Credit Controller in Leeds employer: UnitedHealth Group
At Optum UK, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our hybrid working model allows you to balance your professional and personal life while contributing to meaningful change in the healthcare sector. With ample opportunities for professional growth and development, you'll be part of a team that values your contributions and empowers you to make a real impact in improving patient care across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and healthcare sectors. Let them know you're on the lookout for a Credit Controller role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of the order to cash process and be ready to discuss how you've handled complex billing queries in the past. Show us your problem-solving skills and confidence when speaking with customers.
✨Tip Number 3
Don’t forget to showcase your Excel skills! Be prepared to talk about how you’ve used Excel in previous roles, especially for maintaining accurate records and tracking payment activities. We love a candidate who can demonstrate their technical prowess!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Optum UK. Let’s make a difference together!
We think you need these skills to ace Credit Controller in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in B2B credit control and any relevant skills, like your Excel prowess. We want to see how you can bring value to our finance team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've resolved billing queries or built relationships with customers in the past.
Showcase Your Problem-Solving Skills:In your application, emphasise your problem-solving abilities. We love candidates who can tackle complex queries and find solutions. Share a story that demonstrates your inquisitive nature and how you’ve successfully navigated challenges.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Optum UK!
How to prepare for a job interview at UnitedHealth Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of the order to cash process and be ready to discuss how you've successfully managed ledgers in the past. This will show your expertise and confidence in handling financial matters.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved complex billing queries or disputes in previous roles. Highlight your inquisitive nature and how it has helped you gather the right information to collect payments effectively. This will demonstrate your ability to tackle challenges head-on.
✨Build Rapport with Customers
Since relationship-building is key in this role, think of instances where you've successfully established connections with customers. Be ready to share your approach to maintaining positive relationships, especially when dealing with payment plans or disputed items.
✨Excel at Excel
Good Excel skills are essential for this position. Familiarise yourself with common functions and tools that can help streamline your work. If you have any specific examples of how you've used Excel to improve efficiency in credit control, be sure to mention them during the interview.
