At a Glance
- Tasks: Supervise the sales floor and lead a dynamic team to deliver excellent customer service.
- Company: Join United Wholesale Grocers, a thriving business with a rich history and exciting growth.
- Benefits: Competitive pay, supportive team environment, and opportunities for career advancement.
- Other info: Join us as we expand into Greater Manchester and make an impact!
- Why this job: Be part of a fast-paced retail environment where your leadership can shine.
- Qualifications: Strong work ethic, customer-focused, and able to manage time effectively.
The predicted salary is between 25000 - 30000 £ per year.
Job Brief: Sales Floor Supervisor - Depot: Greater Manchester - Reporting to: Floor Manager
Who we are: United Wholesale Grocers Limited was founded in 1977 by Mr. Mohammed Ramzan. The company has over 200 employees with a turnover in excess of £220 million. We have 3 branches, 2 in Glasgow and 1 at Gateshead in the North East of England and we are about to open a new branch in the Greater Manchester area. We are primarily a Cash & Carry Wholesale business with a wide product portfolio consisting of Beers, Wines, Spirits, Soft Drinks, Confectionary, Crisps and Snacks, Household and Grocery.
Responsibilities:
- Supervising the sales floor area and the team members
- Organising weekly shift rotas
- Ensuring stock availability
- Implementation of best in class merchandising
- High standard of housekeeping
- Excellence in customer service
- Supporting other departments as required
Skills Required:
- Excellent work ethic is required, as well as punctuality and reliability
- Great with customers and aware of their needs, while being polite and friendly at all times
- Initiative and the capability to work both independently and as part of a team to guide them
- Good time management as you will be working at speed
- Good attention to detail and careful precision to meet targets
- Able to work in a high-volume, sometimes physically challenging role
- Able to work quickly and to deadlines
- Confident working alongside the depot management team
- Experienced in the use of MS Word, and Excel are preferred
Sales Floor Supervisor employer: United Wholesale Grocers
United Wholesale Grocers Limited is an excellent employer for HGV Class 2 Drivers, offering a competitive starting salary of £14.50 per hour plus bonuses, alongside a supportive work culture that values teamwork and customer service. With opportunities for growth within our three branches in Glasgow and Gateshead, employees benefit from a dynamic environment where their contributions are recognised and rewarded, making it a fulfilling place to build a career in the wholesale industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Supervisor
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like United Wholesale Grocers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like United Wholesale Grocers!
We think you need these skills to ace Sales Floor Supervisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at United Wholesale Grocers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at United Wholesale Grocers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show United Wholesale Grocers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at United Wholesale Grocers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
