Senior Customer Service Team Lead (Housing) in Caerphilly

A housing organization in Caerphilly is seeking a Senior Customer Service Coordinator to lead and support the customer service team. The role involves ensuring high-quality service delivery, handling escalations, and developing onboarding resources for new team members. Candidates should have experience in customer service, particularly in housing, and strong communication skills. This position offers an opportunity to make a significant impact in providing excellent customer experiences across various channels. #J-18808-Ljbffr