We have an exciting opportunity to join our Specialist Project team as a Sales & Lettings Coordinator.
The role will coordinate the Sales & Lettings of Intermediate Rent, Low-Cost Home Ownership, Shared Ownership and Open Market Sales. The role will also facilitate the advertising of properties for sale & rent via our Harmoni Homes website and via external providers.
Key Accountabilities
- Assist with the delivery of Low‑Cost Home Ownership, Outright sales and Intermediate rent through our Harmoni Homes brand in accordance with the company Strategy.
- Manage the Harmoni Homes mailbox and be the first point of contact for Sales & Intermediate rent enquiries.
- Advertising properties for rent or sale on Harmoni Homes website & external websites such as Rightmove.
- Coordinate applications for Intermediate Rent & Sale, ensuring applicants meet the criteria and all relevant documentation is provided.
- Assess applications received for Intermediate rent & sales and present them to the Specialist Project Officer for approval.
- Arrange and, where appropriate, facilitate appointments for viewings (both rental and sale).
- Arrange and, where appropriate, facilitate sign‑ups & handovers to Contract Holders and purchasers.
- Work collaboratively with the Specialist Project Officers and wider Development Team to achieve and maximise sales & lettings and deliver exceptional services to our Purchasers and Contract Holders.
- Ensure our Harmoni Homes website is updated with sales & lets status of properties.
Personal Requirements
- Experience of working in a property sales & lettings and/or housing environment.
- Good understanding of the sales & lettings process from advertising to completion.
- Knowledge of property compliance requirements e.g. EPC’s, gas safety, CML, deposit registration.
- Knowledge of housing legislation and regulatory requirements including Retting Homes Act Wales, Data protection, Anti‑Money Laundering for sales.
- Ability to demonstrate attention to detail and a proactive, innovative approach to problem solving.
- Experience of using initiative and making difficult decisions, while proactively managing customers’ expectations.
- Experience of managing and prioritising a busy workload.
- Demonstrates the ability to be an excellent team player.
- Proficient in a range of IS tools including the Microsoft suite.
- Ability to work flexibly as some weekend and evening work may be required.
- Full driving licence and access to a car for business use.
- Experience using Dynamic Housing Management system.
- Marketing experience.
Closing date: Monday 6 July 12pm Midday
Interviews: Wednesday 15 July & Thursday 16 July
