United Welsh is seeking a Service Desk Technician to be the first point of contact for colleagues needing IT help. You will resolve issues, provide friendly customer service, and manage support requests from initial contact through to completion.
The role requires hands-on work with Windows and Microsoft 365, asset management, and clear documentation. Please note the role requires regular presence at Caerphilly Head Office, with an average of about 3 days on site per week.
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IT Service Desk Technician - First-Line Support in Caerphilly employer: United Welsh
United Welsh is an exceptional employer that prioritises employee development and a collaborative work culture, making it an ideal place for those passionate about housing and community service. With a focus on meaningful work in the heart of the community, employees benefit from flexible working arrangements, opportunities for professional growth, and a supportive team environment that values innovation and excellence in service delivery.
