United Welsh is seeking a Service Desk Technician to be the first point of contact for IT support across the organisation. You will resolve day-to-day technology issues, support colleagues with Microsoft 365, and manage tickets from initial contact to resolution.
Based at our Caerphilly Head Office with an expected 3 days per week presence, you will contribute to a positive user experience by delivering friendly service and maintaining accurate records of incidents and assets.
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Hybrid IT Service Desk Technician: Customer-Focused Support in Caerphilly employer: United Welsh
United Welsh is an exceptional employer that prioritises employee development and a collaborative work culture, making it an ideal place for those passionate about housing and community service. With a focus on meaningful work in the heart of the community, employees benefit from flexible working arrangements, opportunities for professional growth, and a supportive team environment that values innovation and excellence in service delivery.
