United Welsh is seeking a Service Desk Technician to be the first point of contact for colleagues needing IT support at our Caerphilly Head Office. You will resolve everyday technology issues, provide friendly customer service and manage requests from initial contact through to completion.
This role focuses on delivering a positive support experience, assisting with Microsoft 365, device provisioning and asset records, and supporting a hybrid way of working with an expected presence on site
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First-Line IT Service Desk Technician in Caerphilly employer: United Welsh
United Welsh is an exceptional employer that prioritises employee development and a collaborative work culture, making it an ideal place for those passionate about housing and community service. With a focus on meaningful work in the heart of the community, employees benefit from flexible working arrangements, opportunities for professional growth, and a supportive team environment that values innovation and excellence in service delivery.
