Senior Manager, Labour Community Services

The Senior Manager, Labour Community Services is responsible for facilitating a closer working relationship among the Oakville & District Labour Council (ODLC) and Canadian Labour Congress (CLC) affiliated unions, United Way Golden Horseshoe (UWGH) and community agencies, through fundraising and community engagement.

Responsibilities:

• Support UWGH’s annual campaigns by engaging organized Labour in fundraising, community engagement, joint-union management best practices in workplace campaigns, agency relations, and related initiatives.
• Provide strategic insights on emerging community issues, identifying opportunities for collaboration between the labour movement and UWGH.
• Offer strategic guidance to UWGH departments to inform goals, plans, and procedures related to Labour partnerships.
• Execute the Labour Program and Services annual plan, including budgeting, program direction, committee work, and communications.
• Collaborate with UW Labour Programs and Services staff across regions to exchange knowledge and advance movement-wide initiatives.
• Execute an annual work plan, jointly approved by the UWGH President and CEO, ODLC President, and CLC representative, aligning with strategic goals.
• Ensure clear, timely, and consistent communication between UWGH, ODLC, and the CLC to maintain strong working relationships.
• Support ODLC and CLC in key activities such as volunteer recruitment for UWGH, policy development, media preparation, and education/training programs.
• Identify and facilitate solutions to emerging challenges in collaboration with UWGH, ODLC, and CLC.
• Manage a portfolio of donors, organized labour locals and unionized workplaces (as assigned) by cultivating relationships with stakeholders and planning/executing a stewardship plan.
• Develop, promote, deliver, and evaluate Labour Community Advocate training and related educational programs.
• Design training curricula and maintain engagement with a network of community union activists.
• Provide training to UWGH staff, volunteers, and agencies on the labour movement, including joint union-management workplace campaign best practices, ODLC structures, policies, and key issues.
• Educate ODLC and local affiliates on UWGH’s impact, United Way Centraide Canada (UWCC), and their policies, structures, and initiatives.
• Organize and deliver conferences, forums, and seminars on community and labour issues, as budget permits.
• Participate in training programs, conferences, and educational initiatives hosted by the CLC, ODLC, UWCC, and other relevant organizations, as budget permits.

Qualifications:

• Experience in the Labour movement (e.g. elected, appointed or staff officer of a labour organization) is essential.
• Knowledge of and experience operating within the structures and decision-making processes of local unions and central Labour bodies is essential.
• Strong digital literacy, including comfort working across multiple systems and platforms.
• Experience using CRM or donor management systems to support coordination, tracking, and reporting.
• Openness to learning and using emerging digital tools to improve efficiency and effectiveness.
• Experience with United Way or community agencies and organizations is preferred.
• Demonstrated teamwork, interpersonal and stakeholder service skills including the ability to work respectfully and inclusively with a diverse employee population and multiple stakeholders.
• Experience delivering presentations and training sessions.
• Demonstrated ability to effectively manage constituent stakeholder relationships.
• Demonstrated ability to analyze appropriate information for the purposes of problem solving and decision making.
• Demonstrated ability to take initiative and carry projects to completion with minimum supervision.
• Demonstrated ability to influence, negotiate and manage contentious issues to resolution.
• Encourages collaborative behaviour among all stakeholders (donors, employees, vendors, sponsors).

United Way Golden Horseshoe strives to foster a workplace that reflects the diversity of the community it serves and welcomes applications from all qualified candidates. United Way Golden Horseshoe is also committed to developing an inclusive, barrier-free selection process and work environment. Please advise if you require any accommodation measures to ensure you will be interviewed in a fair and equitable manner. Information received relating to accommodation requests will be treated with confidentiality. We thank all applicants for their interest – only those selected for an interview will be contacted.