At a Glance
- Tasks: Manage and improve our electronic QA system while collaborating with teams across the company.
- Company: Join United Utilities, a supportive and inclusive workplace focused on quality assurance.
- Benefits: Enjoy 26 days annual leave, competitive pension, healthcare, and flexible working options.
- Other info: Great career growth opportunities in a collaborative team setting.
- Why this job: Make a real impact in quality assurance and drive business improvements in a dynamic environment.
- Qualifications: Understanding of QA regulations, proficiency in IT, and strong communication skills required.
The predicted salary is between 40500 - 49500 £ per year.
Job number UU06322 Country United Kingdom Region Cheshire West and Chester Location name Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Posting End Date 10/09/2026 Band 6b Role Type Permanent Work hours 37 Hours per Week Salary £34890
Join our Quality Assurance team in an exciting role focused on delivering exceptional service across all of United Utilities (UU).
This position involves managing UU’s electronic QA system on a daily basis, collaborating with operational teams, and providing both technical and administrative support to implement new, revised, and updated QA processes and drive business improvements.
While the primary emphasis will be on Water Treatment, Catchment, and Network procedures, the role will also contribute to the development of QA across UU.
- What You'll Be Doing
- Responsible for the day to day maintenance of UU’s electronic QA system, including the full range of QA documentation, including Standard Operating Procedures, site specific QA and documentation, etc. ensuring that this is available to the relevant teams within UU.
- Producing a variety of standard and adhoc QA reports using Excel/ Share Point, and interpreting data quality.
- To develop and improve Water Network business processes and document current procedure. Identify risks, improvement opportunities and seek resolution with business leads.
- Working with internal and external teams within UU to deliver new, revised and updated QA documentation, procedures and business improvement documentation, providing technical and administrative support to operational staff related to the maintenance and production of QA and business improvement documentation.
- Operating within a small QA team with varying technical challenges, but no budget control or direct reports.
- Assisting the Senior QA Analyst and QA Manager on all aspects of UU’s Quality Assurance system.
- Communication with teams across UU.
What We're Looking For
- You will have a solid understanding of relevant regulations and standards, along with a basic familiarity with ISO 9001 and 14001.
- Proficiency in IT and written communication is essential, along with experience using Share Point for document management and page creation.
- Great communicator, able to influence people at all levels across the business.
- You'll will have a methodical and accurate way of working, always keeping data integrity at the top of your priorities.
- Experience in water treatment, network operations, process mapping, and facilitating process workshops is preferred.
Why join United Utilities?
We know that people do their best work when they're supported, valued and able to be themselves.
That's why we offer
- 26 days annual leave, increasing to 30 days after four years, plus bank holidays.
- Competitive pension with up to 14% employer contribution.
- Up to 7.5% Performance-related bonus.
- Company-funded healthcare plan.
- Life assurance.
- Flexible and hybrid working options.
- Learning and development opportunities to help you grow your career.
- A supportive and inclusive culture where everyone can thrive.
- #J-18808-Ljbffr
QA Support Analyst in Warrington employer: United Utilities
United Utilities is an exceptional employer, offering a dynamic work environment where commercial professionals can thrive while contributing to vital infrastructure projects that benefit communities across the North West. With competitive salaries, flexible working arrangements, and robust career development opportunities, we empower our employees to grow and make a meaningful impact in their roles. Join us to be part of a purpose-driven organisation that values innovation and collaboration.
