At a Glance
- Tasks: Lead the development of smart metering products and drive innovation for better customer experiences.
- Company: Join United Utilities, a leader in digital innovation and sustainability.
- Benefits: Enjoy 26 days annual leave, flexible benefits, and up to 14% pension contribution.
- Other info: Hybrid working model with opportunities for professional growth and development.
- Why this job: Make a real impact on essential services while shaping the future of smart metering.
- Qualifications: Experience in product ownership and a strong background in the metering industry.
The predicted salary is between 54000 - 66000 £ per year.
Location
- North West England / Hybrid Working 3 days per week onsite
- Help shape the future of smart metering at United Utilities
At United Utilities, water is about so much more than pipes and treatment works.
Every day, we deliver an essential service to millions of customers across the North West, and we're investing heavily in digital innovation to improve customer experience, operational efficiency, and sustainability.
We're looking for an experienced
Product Owner (Metering) to take ownership of the digital products and systems that underpin our metering operations.
This is a fantastic opportunity for someone with a strong metering background, product ownership experience, and a passion for delivering meaningful change through technology.
You'll become the business champion for our metering products, ensuring they meet the needs of both our colleagues and customers while driving performance, innovation, and continuous improvement.
What you'll be doing
As Product Owner, you'll be accountable for the functional requirements, development roadmap, and ongoing performance of our metering products.
Working closely with operational teams, stakeholders, technology partners, and suppliers, you'll ensure our systems continuously evolve to deliver better outcomes.
Key responsibilities include
- Owning and prioritising the metering product backlog in line with business objectives and customer needs.
- Working directly with business users and metering leadership teams to design, develop, test and implement new functionality.
- Leading sprint planning and supporting agile delivery teams to ensure value is delivered quickly and effectively.
- Acting as the subject matter expert for metering products and associated business processes.
- Managing product-related incidents, defects and enhancements, ensuring issues are prioritised and resolved effectively.
- Driving continuous improvement by identifying opportunities to enhance product functionality and user experience.
- Supporting the implementation and evolution of smart metering capabilities.
- Building strong relationships across Metering, Technology, Customer and Operational teams to understand priorities and challenges.
- Gathering, documenting and translating business requirements into clear functional solutions.
- Identifying and mitigating product risks while ensuring governance and compliance requirements are met.
- Measuring and reporting on business benefits delivered through product enhancements and change initiatives.
- Acting as the key liaison between project delivery teams, support functions, third‑party suppliers and business stakeholders.
- Driving system adoption by understanding user needs, eliminating operational pain points and promoting best practice.
What we're looking for
We're seeking someone who combines strong product ownership capability with in-depth metering knowledge and excellent stakeholder management skills.
You'll ideally have
- Proven experience as a Product Owner, Product Manager or similar digital product role.
- Strong background within the metering industry.
- Experience delivering change and driving the performance of digital products.
- Experience gathering, analysing and documenting business requirements.
- Excellent stakeholder management skills with the ability to build trusted relationships across multiple business areas.
- Experience prioritising competing demands and influencing decision‑making.
- Knowledge of Agile methodologies and sprint planning.
- Experience managing product incidents, defects and risks through to resolution.
- Ability to translate business needs into clear and actionable product solutions.
- Strong communication skills with the ability to engage technical and non‑technical audiences alike.
- Experience supporting or delivering smart metering implementations.
- Experience working with third‑party technology suppliers.
- Experience leading product innovation and continuous improvement initiatives.
- Experience mentoring, coaching or developing others.
- Degree‑level qualification or equivalent experience.
Why United Utilities?
At United Utilities, you'll play a key role in delivering services that matter to millions of people while working in an organisation committed to innovation, sustainability and customer excellence.
In return you'll receive
- 26 days annual leave, increasing to 30 days with service, plus bank holidays
- Up to 14% employer pension contribution
- Up to 10.5% annual bonus
- Enhanced parental leave
- Flexible benefits package
- Employee wellbeing programmes and support
If you're an experienced Product Owner with a metering background, Salesforce knowledge, and a passion for delivering digital change that improves customer outcomes, we'd love to hear from you.
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Product Owner (Metering) in Warrington employer: United Utilities
United Utilities is an exceptional employer, offering a dynamic work environment where commercial professionals can thrive while contributing to vital infrastructure projects that benefit communities across the North West. With competitive salaries, flexible working arrangements, and robust career development opportunities, we empower our employees to grow and make a meaningful impact in their roles. Join us to be part of a purpose-driven organisation that values innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner (Metering) in Warrington
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like United Utilities!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at United Utilities would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at United Utilities through your school's career services!
We think you need these skills to ace Product Owner (Metering) in Warrington
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Owner (Metering), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Owner (Metering) position at United Utilities. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at United Utilities
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
