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For Companies At a Glance
- Tasks: Provide top-notch customer service and handle queries with a smile.
- Company: Join a leading water services company with a supportive culture.
- Benefits: Starting salary of £20,000, regular pay increases, and structured training.
- Why this job: Kickstart your career with mentoring and real-world experience in customer service.
- Qualifications: At least 2 GCSEs in Maths and English, plus a passion for helping others.
- Other info: 18-month apprenticeship leading to a permanent role with growth opportunities.
The predicted salary is between 800 - 1400 £ per month.
A leading water services company is seeking Level 2 Apprentice Customer Advisors in Warrington. This 18-month programme includes mentoring and structured training while offering a starting salary of £20,000 with regular increases.
Responsibilities include:
- Providing excellent customer service
- Handling queries
- Promoting services
Ideal candidates will have:
- At least 2 GCSEs in Maths and English
- Strong customer service skills
- An eagerness to learn within a supportive environment
Level 2 Customer Service Apprentice — Mentored to a Permanent Role in Warrington employer: United Utilities
Contact Detail:
United Utilities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Level 2 Customer Service Apprentice — Mentored to a Permanent Role in Warrington
✨Tip Number 1
Get to know the company! Research their values and services so you can show genuine interest during your interview. It’ll help us stand out as candidates who are not just looking for any job, but specifically want to be part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help us feel more confident when handling queries and showcasing our skills in real-time.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give us insider tips and even lead to referrals, which can be a game-changer in landing that apprenticeship.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Level 2 Customer Service Apprentice — Mentored to a Permanent Role in Warrington
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're eager to learn and grow with us, so don’t hold back on expressing why you’re excited about this opportunity.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for candidates who can provide excellent customer service, so share any examples that showcase your abilities in this area!
Keep It Clear and Concise: While we love a good story, keep your application straightforward and to the point. Use clear language and avoid jargon to ensure we can easily understand your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic apprenticeship opportunity. We can’t wait to hear from you!
How to prepare for a job interview at United Utilities
✨Know Your Stuff
Before the interview, make sure you understand the company and its services. Research their values and recent projects. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your suitability for the role.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the training programme, team dynamics, or growth opportunities. It shows you're engaged and keen to learn more about the company.
✨Dress the Part
Even though it's an apprenticeship, first impressions matter! Dress smartly and professionally to convey that you take the opportunity seriously. It sets a positive tone for the interview right from the start.
