At a Glance
- Tasks: Provide excellent customer service and resolve inquiries for our valued customers.
- Company: Leading water utility provider in Warrington with a supportive culture.
- Benefits: Starting salary of £20,000, guaranteed permanent position, and growth opportunities.
- Why this job: Kickstart your career with hands-on experience and practical skills development.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: 18-month apprenticeship with a clear path to career advancement.
The predicted salary is between 800 - 1400 £ per month.
A leading water utility provider in Warrington is seeking a Level 2 Apprentice Customer Advisor. The role offers the chance to develop practical skills over 18 months and guarantees a permanent position upon successful completion of the apprenticeship.
Responsibilities include:
- Providing excellent customer service
- Resolving inquiries
- Supporting customers effectively
A competitive starting salary of £20,000 is offered, with opportunities for growth and hands-on experience in a supportive environment.
Level 2 Apprentice: Customer Advisor (Advanced) – Start Your Future in Warrington employer: United Utilities
Contact Detail:
United Utilities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Level 2 Apprentice: Customer Advisor (Advanced) – Start Your Future in Warrington
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent projects can help you connect your answers to what they care about. It shows you're genuinely interested in being part of their team!
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when it’s your turn to shine. Remember, we want to see your personality come through!
✨Tip Number 3
Dress appropriately for the interview. A smart appearance can make a great first impression. We want to see that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. Plus, it shows your enthusiasm for the role and keeps you fresh in their minds!
We think you need these skills to ace Level 2 Apprentice: Customer Advisor (Advanced) – Start Your Future in Warrington
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you’re excited about providing excellent customer service. Share any experiences you have that highlight your ability to resolve inquiries and support customers effectively.
Tailor Your Application: Make sure to customise your application to fit the Level 2 Apprentice role. Highlight relevant skills and experiences that align with the responsibilities mentioned in the job description. We want to see how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at United Utilities
✨Know the Company
Before your interview, take some time to research the water utility provider. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role focuses on providing excellent customer service, prepare examples from your past experiences where you've successfully resolved inquiries or helped customers. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, team dynamics, or growth opportunities within the company. It shows that you're engaged and thinking about your future with them.
✨Dress Appropriately
Even though it’s an apprenticeship, first impressions matter! Dress smartly and professionally for your interview. It reflects your seriousness about the position and helps you feel more confident during the conversation.