United Utilities is seeking a Customer Insight Lead to shape and deliver its customer research and insight programme, ensuring the voice of the customer sits at the heart of strategic decision-making across the business.
You will lead large-scale insight initiatives that influence customer experience, service delivery, regulatory submissions and major investments. The role requires working with senior leaders, regulators and external partners in a fast-paced environment.
Hybrid Customer Insight Lead: Shape Strategy & Outcomes in Warrington employer: United Utilities
United Utilities is an exceptional employer, offering a dynamic work environment where commercial professionals can thrive while contributing to vital infrastructure projects that benefit communities across the North West. With competitive salaries, flexible working arrangements, and robust career development opportunities, we empower our employees to grow and make a meaningful impact in their roles. Join us to be part of a purpose-driven organisation that values innovation and collaboration.
