At a Glance
- Tasks: Be the go-to person for client queries and support our lab team with scientific expertise.
- Company: Join United Utilities, a leading FTSE 100 company committed to sustainability and community.
- Benefits: Enjoy 26 days annual leave, a competitive pension, and wellness perks like gym discounts.
- Other info: Diverse workplace culture with excellent career development opportunities.
- Why this job: Make a real difference in water quality while growing your career in a supportive environment.
- Qualifications: Strong communication skills and a passion for science are essential.
The predicted salary is between 34890 - 34890 £ per year.
Salary: £34,890
Work Type: Onsite
Job Location: Lingley Mere – Laboratories, Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type: Permanent
Employment Type: Full Time
Working Hours: 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long‑term value for our colleagues, customers and communities.
Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
Benefits- A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
- A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
- Up to 7.5% performance‑related bonus scheme, as well as recognition awards for outstanding achievements
- A comprehensive healthcare plan through our company‑funded scheme
- MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
- Best Doctors
- Salary Finance
- Wealth at Work courses
- Deals and discounts
- EVolve Car Scheme
- Employee Assistance Plan
- Mental health first aiders
- ShareBuy
- MORE Choices flexible benefits
- Enhanced parental leave schemes
The Role
To work within the laboratory’s Client Team reporting to the Production Manager and working under the supervision of the Senior Client Liaison Scientist. The designated point of contact for all analysis requests, incident management and customer queries/complaints. Able to provide a level of scientific support with regard to analytical techniques undertaken in the laboratory and explain to customer the limitations of the analysis provided. Team provide support to laboratory teams and production managers to deliver a robust analytical service.
Client Liaison Scientist in Warrington employer: United Utilities
United Utilities is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. Located in Warrington, you will benefit from a generous annual leave package, a competitive pension scheme, and a range of wellness initiatives, all while contributing to a sustainable future for the North West of England. Join a thriving FTSE 100 company where your contributions are valued and recognised, making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Client Liaison Scientist in Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and think about how your skills as a Client Liaison Scientist can contribute to their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions. We recommend doing mock interviews with friends or family to build confidence. The more you practice, the more natural it will feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Client Liaison Scientist in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Liaison Scientist role. Highlight relevant experience and skills that match the job description, especially in customer service and scientific support.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re the perfect fit for this role. Share your passion for water services and how your background aligns with our mission at United Utilities.
Showcase Your Communication Skills:As a Client Liaison Scientist, communication is key! Use clear and concise language in your application to demonstrate your ability to explain complex scientific concepts to customers.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it!
How to prepare for a job interview at United Utilities
✨Know Your Science
As a Client Liaison Scientist, you'll need to demonstrate your understanding of analytical techniques. Brush up on the specific methods used in the lab and be ready to discuss how they apply to customer queries. This shows you’re not just familiar with the theory but can also communicate it effectively.
✨Showcase Your Communication Skills
Since this role involves being the point of contact for customers, practice articulating complex scientific concepts in simple terms. Prepare examples of how you've successfully handled customer complaints or queries in the past, highlighting your ability to listen and respond effectively.
✨Emphasise Teamwork
The job requires collaboration with various teams. Be prepared to share experiences where you worked as part of a team to achieve a common goal. Highlight your adaptability and how you support others, which aligns with the company’s values of diversity and inclusion.
✨Align with Company Values
Research United Utilities’ mission and values thoroughly. During the interview, express how your personal values align with theirs, especially regarding sustainability and community benefit. This will show that you’re not just looking for a job, but are genuinely interested in contributing to their purpose.
