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- Tasks: Coordinate with teams to manage customer and third-party issues in project delivery.
- Company: Join United Utilities, a leading FTSE 100 company focused on sustainable water services.
- Benefits: Enjoy hybrid work, generous leave, pension contributions, and wellness perks.
- Why this job: Be part of a supportive culture that values diversity and innovation while making a positive impact.
- Qualifications: Degree or extensive experience in customer service and construction project coordination required.
- Other info: Initial projects based in Carlisle, with opportunities across Cumbria.
The predicted salary is between 41000 - 55000 £ per year.
About us
- Salary – £48,078
- Work Type – Hybrid
- Job Location – Kendal – Kent House, Mintsfeet Road South, Kendal, Cumbria, LA9 6ND
- Role Type – Permanent
- Employment Type – Full Time
- Working Hours – 37.0 Hours per Week
United Utilities\\\’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We\\\’ve got a lot to offer. You\\\’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
Benefits
- A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
- A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
- Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
- A comprehensive healthcare plan through our company-funded scheme
- MyGymDiscounts – gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
- Best Doctors
- Salary Finance
- Wealth at Work courses
- Deals and discounts
- EVolve Car Scheme
- Employee Assistance Plan
- Mental health first aiders
- ShareBuy
- MORE Choices flexible benefits
- Enhanced parental leave schemes
Job Purpose
To support the Project Engineering Manager (PEM) and project teams by identifying, analysing, and managing third-party risks, ensuring smooth coordination with external stakeholders such as Network Rail and utility providers.
Accountabilities & Responsibilities
- Act as the main advisor for customer and third-party coordination across projects.
- Liaise with internal and external stakeholders to ensure safe, timely, and quality project delivery.
- Conduct assurance reviews before contractor awards when risks are identified.
- Assist in developing and maintaining third-party engagement plans and checklists.
- Provide guidance on customer relations, streetworks, and community investment opportunities.
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Third Party Co-Ordinator employer: United Utilities
Contact Detail:
United Utilities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Third Party Co-Ordinator
✨Tip Number 1
Familiarise yourself with the water industry and its specific challenges. Understanding the nuances of capital projects in this sector will help you engage more effectively with stakeholders and demonstrate your knowledge during discussions.
✨Tip Number 2
Network with professionals in the field, especially those who have experience in third-party coordination or project delivery. Attend industry events or join relevant online forums to build connections that could provide insights and potential referrals.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Be ready to share specific examples of how you've successfully managed stakeholder relationships and resolved issues in previous roles, as this will be crucial for the Third Party Coordinator position.
✨Tip Number 4
Research United Utilities' recent projects and initiatives. Being knowledgeable about their current work and values will not only show your genuine interest but also allow you to tailor your conversations to align with their goals and culture.
We think you need these skills to ace Third Party Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and third-party coordination, particularly in construction projects. Use specific examples that demonstrate your ability to manage stakeholder relationships and deliver great customer service.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Third Party Coordinator role. Emphasise your communication skills and your experience with project delivery systems. Show enthusiasm for the company's mission and values.
Highlight Technical Skills: In your application, clearly outline your proficiency with Microsoft applications, especially Word, Excel, and PowerPoint. Mention any relevant technical knowledge related to water industry projects, as this will be crucial for the role.
Showcase Problem-Solving Abilities: Provide examples in your application of how you've identified and resolved issues in previous roles. This could include managing customer concerns or navigating challenges in project delivery, which is essential for the Third Party Coordinator position.
How to prepare for a job interview at United Utilities
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Third Party Coordinator. Familiarise yourself with customer service principles and stakeholder management, as these will be key topics during your interview.
✨Showcase Communication Skills
Prepare to demonstrate your ability to communicate effectively with various stakeholders. Think of examples where you've adapted your communication style to suit different audiences, as this is crucial for the role.
✨Highlight Relevant Experience
Be ready to discuss your previous experience in customer service or third-party activities, especially in construction projects. Use specific examples to illustrate how you've successfully managed challenges in similar roles.
✨Research the Company
Take some time to learn about United Utilities and their commitment to sustainability and community engagement. Showing that you align with their values can set you apart from other candidates.
